Fatimah muhammad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To help others attain their goals by providing excellent training, knowledge, and motivation. Offer physical, mental, and healthy choices to help other exceed their goals. Achievements Welcome Academy- New hire orientation, making sure that their 1st experience will be the best experience
Overview
16
16
years of professional experience
Work History
Inspection/Paint
Adecco
08.2007 - Current
- Quality checks on cars
- Inspecting and Correcting defects
- Scuffing and Polishing for car to be show case ready
Personal Trainer
Esporta
06.2022 - 05.2023
- Esporta
- Evaluate client's needs
- Create pacific workouts according to goals
- Monitor progress, wellness checks
- Recommend diet changes, supply diet plans
- Instruct proper usage of equipment
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
HRSC Specialist
Huntington Bank
06.2021 - 02.2022
- Benefit, Paid time off, Life change, Tuition reimbursement, Health savings plans, 401k
- Assisting mgr
- On how to create a position, termination and update salary promotions
- Retirement
- Payroll discrepancy and time entry in workday
- Year end reviews goals setting, adding and submitting
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
CRC Specialist
Huntington Bank
07.2018 - 02.2022
- Build quality customer/colleague relationships through extraordinary service
- Assist customers and colleagues through processes and procedures
- Compile all necessary documentation to effectively fulfill customer needs
- Receive and assist with complex calls from colleagues/customers with effectiveness
- Time management is key while working both call types
- Hrsc/CRC specialist
- The calls consisted of open/closing account such as:
- IRA's, CD's Trust Accounts, Estate and Business accounts, ILN's PCL's
- Analyzed data to identify root causes of problems and recommend corrective actions.
Teller Recon Specialist
Chase
03.2016 - 07.2018
- Able to maintain 100% on quality with great attendance record
- Resolve Conflicts, go beyond customer outlook
- Determine needs, empathize prioritize and provide the correct solutions for a great relationship
- Quality Focus
- Self-directed
Assistant Store Manager
Circle K
07.2014 - 10.2017
- Cashiering, open and closing Store set up, Planner execution
- Training, interviewing and administrating test
- Inventory Clerk, Stocking and accept vendor check ins
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Dollar General
04.2012 - 07.2014
- Staffing and recruitment activities
- Store Merchandising
- Ensure safe depositing of store funds
- Store and corporate operating documentation and paperwork
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Applied Science - Business Management, Human Resources
Cuyahoga Community College
Cleveland, OH05.2021
Skills
- Safety Regulations Adherence
- Surface Preparation Techniques
- Problem Solving Abilities
- Continuous Learning Attitude
- Compiling Data
- Data Processing
- Data Verification
- Policy Implementation
- Staff Training and Development
- Customer Service
- Hiring and Training
- Scheduling and Coordinating
Timeline
Personal Trainer
Esporta
06.2022 - 05.2023
HRSC Specialist
Huntington Bank
06.2021 - 02.2022
CRC Specialist
Huntington Bank
07.2018 - 02.2022
Teller Recon Specialist
Chase
03.2016 - 07.2018
Assistant Store Manager
Circle K
07.2014 - 10.2017
Store Manager
Dollar General
04.2012 - 07.2014
Inspection/Paint
Adecco
08.2007 - Current
Associate of Applied Science - Business Management, Human Resources
Cuyahoga Community College
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