Fatinah Davis
Moses Cone Hospital
Greensboro,NC
19
years of professional experience
Committed criminal justice professional eager to gain hands-on experience across various departments. Focused on building a strong foundation in investigative techniques to contribute to resolving cold cases. Dedicated to delivering justice for victims and their families by ensuring thorough case evaluations and accountability.
Work History
Cashier Trainer Cook
13 Years 5 Months- Trained new cashiers in point-of-sale systems and transaction procedures to ensure smooth operations.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Developed training materials for cashier staff and education programs to enhance operational readiness.
- Assisted in developing training materials for cashier staff and ongoing education programs.
- Monitored cash handling procedures to ensure accuracy and uphold transaction integrity.
- Provided feedback on cashier performance to improve service quality and team effectiveness.
- Conducted regular audits of cash registers to ensure adherence to financial protocols.
- Ensured compliance with hospital policies during cashier operations and customer interactions.
- Evaluated staff skills to determine cross-training needs.
Server/Ambassador
2 Years 1 Month- Delivered exceptional customer service by quickly taking orders and addressing inquiries to enhance guest satisfaction.
- Ensured cleanliness and organization of dining area during service shifts to enhance guest comfort.
- Coordinated with kitchen staff for timely delivery of food and drinks, contributing to improved guest satisfaction.
- Delivered food orders quickly at the restaurant during peak hours.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Adhered to health safety guidelines while preparing and serving food to guarantee customer safety.
- Followed health safety guidelines when preparing and serving food products.
Waitress Trainee
3 Years 8 Months- Delivered exceptional customer service, enhancing dining experience for residents and families.
- Processed food and beverage orders with attention to detail, ensuring customer satisfaction.
- Coordinated with team members to enhance service flow, resulting in improved guest satisfaction.
- Demonstrated professionalism in fast-paced environment, fostering positive team dynamics.
- Followed safety and hygiene protocols during food handling.
- Assisted in maintaining cleanliness of dining areas and utensils.
Education
Bachelor of Science - Criminal Justice
GPA: 3.9
Associate of Applied Science - Criminal Justice
GPA: 3.5
High School Diploma
Skills
Employee training
Customer service
Team collaboration
Time management
Point-of-sale systems
Customer feedback management
Problem solving
Quality assurance
Timeline
Cashier Trainer Cook
Moses Cone Hospital
03.2013 - CurrentRead More
Server/Ambassador
Heartland at Moses Cone
02.2011 - 03.2013Read More
Waitress Trainee
Whitestone at Masonic Home
06.2007 - 02.2011Read More
Ben L. Smith High School
High School Diploma
Read More
Wake Technical Community College
Associate of Applied Science from Criminal Justice
Read More
North Carolina A&T State University
Bachelor of Science from Criminal Justice
Read More
Awards & Honors
Employee of the month, Perfect Attendance