Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Fatmir Brahimaj

Fleming Island,FL

Summary

I am a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am also able to finish my work without distraction and on time. I have almost 4 months of Customer Service Staff experience, however I have 2 years of customer service experience in total while working at Publix. I offer a straightforward approach to working and getting my job done efficiently.

Overview

2
2
years of professional experience

Work History

Customer Service Staff Member

Publix
Fleming Island, FL
11.2022 - Current
  • Greeted customers, answered inquiries and resolved customer complaints in a timely manner
  • Provided product information to customers and addressed all questions promptly and knowledgeably
  • Handled cash transactions accurately by following established procedures
  • Assisted customers with locating products throughout the store
  • Operated point-of-sale terminals, scanners and other equipment to complete customer transactions
  • Offered assistance in selecting merchandise based on individual needs and preferences
  • Developed strong relationships with repeat customers by providing excellent customer service on each visit
  • Answered inbound calls, chats and emails to facilitate customer service.

Restaurant Staff Member

Whitey's Fish Camp
Fleming Island, FL
08.2023 - 01.2024
  • Prepared orders for delivery to customer's homes or businesses
  • Provided assistance to kitchen staff during peak hours of service
  • Performed opening and closing duties such as setting up workstations with necessary items
  • Assisted in training new employees on proper procedures for taking orders, preparing food and cleaning up after shifts.

Education

High School Diploma -

Fleming High School
Fleming, CO
05.2024

Skills

  • Leadership
  • Positive and professional
  • Complaint Handling
  • Complaint resolution
  • Customer Service
  • Customer consulting
  • Working Together
  • Hard worker
  • Product Knowledge
  • Data Entry
  • Active Listening

Languages

Albanian
Professional

References

References available upon request.

Timeline

Restaurant Staff Member

Whitey's Fish Camp
08.2023 - 01.2024

Customer Service Staff Member

Publix
11.2022 - Current

High School Diploma -

Fleming High School

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Fatmir Brahimaj