Matthew Boyer
Huntsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrated strong analytical and communication skills while leading teams in a collaborative environment.
Overview
5
5
years of professional experience
Work History
Customer Service Staff Member
Publix Supermarkets
05.2018 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Demonstrated remarkable attention to detail in cash accountability and in-store accounting.
- Trained new personnel in multiple job class roles in standard operating procedures, company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Sparkman High School
Harvest05.2020
Aerospace Engineering
Auburn University
Auburn, AL05.2024
Skills
- Interpersonal Communication
- Conflict Resolution
- Training Development Aptitude
- Teamwork and Positive Attitude
- Leadership
- Status Updates
- Tact and Discretion
- MATLAB Proficiency
Timeline
Customer Service Staff Member
Publix Supermarkets
05.2018 - Current
High School Diploma -
Sparkman High School
Aerospace Engineering
Auburn University
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