Hospitality expert with extensive experience in events sales, client relations, and operations management. Successfully managed high-profile events and cultivated lasting client relationships to drive revenue growth. Dedicated to delivering personalized experiences and optimizing operational efficiency in luxury settings.
Overview
10
10
years of professional experience
Work History
Reservations Manager & Events Sales
BeyBey
Miami Beach, United States
11.2025 - Current
Managed complete events sales cycle, prospecting, conducting site tours, developing proposals, negotiating contracts, and closing deals for private dinners, celebrations, and corporate bookings.
Generated over $250,000 in events sales revenue since March 2026 by expanding into events sales, cultivating new business through proactive outreach, referrals, and repeat clientele.
Collaborated with culinary, beverage, and operations teams to design customized event packages, enhancing guest experiences and maximizing revenue per event.
Nurtured strong relationships with repeat clients, brand partners, and local vendors to establish a sustainable, referral-driven sales pipeline.
Oversaw daily reservations for high-volume restaurant, lounge, and event space, optimizing seating arrangements and guest flow to accommodate peak season demands.
Founder & CEO
Simply Tanty Wardrobe
Miami, United States
02.2021 - Current
Established and grew personal brand and business in closet curation and luxury organizing services, enhancing client satisfaction and brand recognition.
Managed relationships with high-net-worth clients, ensuring personalized service delivery that fostered loyalty and repeat business.
Directed business operations, integrating marketing, sales, scheduling, invoicing, budgeting, and personnel recruitment to streamline processes and improve service delivery.
Developed social media and content strategies that significantly expanded brand reach and attracted new clientele.
Maitre'D - Client Experience & Floor Operations
Riviera Dining Group - CLAUDIE
Miami, United States
12.2024 - 10.2025
Acted as the primary point of contact for VIPs, high-net-worth clients, and brand partners, providing personalized service.
Directed front-of-house operations, supervising hostesses to enhance guest experience through attentive service.
Coordinated seating strategies, managed reservations, and optimized service flow to enhance guest satisfaction and retention.
Coordinated daily floor logistics, training service staff and implementing feedback for operational improvements.
Collaborated with marketing and event teams to execute private events and brand activations, elevating client engagement.
Living Room Supervisor / Events & VVIP Liaison
Faena Hotel Miami Beach
Miami Beach
12.2023 - 10.2024
Managed VVIP clients, Faena Rose members, and dignitaries, ensuring their requirements were met with utmost discretion and efficiency.
Elevated guest experiences through meticulous management of event logistics, ensuring seamless service delivery.
Contributed to planning and executing high-profile events, including a $20 million wedding and other major productions, enhancing brand reputation.
Delivered outstanding luxury service, adhering strictly to Forbes 5-star standards.
Assisted General Manager in implementing Standard Operating Procedures (SOPs), managing budgets, and coordinating staff to maintain operational excellence.
Office Manager/ Executive Assistant
Yacht Charters of Miami
Miami, United States
04.2021 - 12.2023
Provided executive support to CEO, facilitating calendar management and client onboarding to optimize workflow.
Managed client and vendor communications, scheduling, and invoicing processes to streamline operations and enhance relationships.
Supervised daily business operations for luxury yacht charter company, ensuring smooth service delivery and client satisfaction.
Oversaw multi-million dollar account reconciliations and maintained meticulous business records.
Sales & Events Manager / Sub DOS at Chatlestowne Hotels - Inn at Carnall HallSales & Events Manager / Sub DOS at Chatlestowne Hotels - Inn at Carnall Hall