Fatuma A. Osman
Charlotte,North Carolina
Overview
11
11
years of professional experience
Work History
Phlebotomist
PMC
01.2022
- Patient-oriented Phlebotomist offering4 years of experience at PMC laboratory and clinical settings
- Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols
- Team-oriented and skilled in training new hires on policies and procedures
- Caregiver Relations
- Drawing Blood and Specimen Collection
- Sanitation and Sterilization
- Proper Storage Procedures
- Medical Records Maintenance
Patient Coordinator
Ummah Care
01.2024 - Current
- Facilitated communication with medical insurance agency and doctor. Worked from home.
- Fill out DHB forms, PCS forms (Adult Care Home and Personal Care Services Forms)
- Problem-solving, Being able to think critically about customer complaints
- Being able to work on computer and Phones
- Communicate effectively on the phone
Deli and Bakery Associate
Walmart
08.2018 - 08.2019
- Customer-oriented Deli and Bakery associate with hands-on experience preparing food for customers
- Versed in safely operating deli equipment and pricing and packaging food items
- Genuine and welcoming individuals motivated to maintain customer satisfaction and contribute to business success
- Coordinating Reservations
- Baking bread and cakes, making sandwiches/ wraps, and cupcakes, and providing great customer services
Kitchen manager
Chipotle Mexican Grill
05.2014 - 07.2015
- Productive Kitchen Manager focused on high-quality, cost-effective ingredients and providing speedy, quality service
- Customer-oriented leader with high level of stamina and excellent relationship-building capabilities
- Versed in employee scheduling, inventory management and crew leadership
- Knife skills
- Monitoring Food Preparation
- Team Leadership
- Staffing and Sales Reporting
- Inventory Management
Education
Certificate - Phlebotomy
Central Piedmont Community College
Charlotte, NC05.2019
Advanced Diploma - undefined
Charlottesville High School
Charlottesville, VA05.2014
Skills
- Bilingual (Af-maay, English)
- First aid and CPR certified
- HIPAA certificates
- Computer programs: Microsoft Word, PowerPoint, Excel, Internet, Adobe Photoshop
Languages
Somali MaiMai
Native or Bilingual
Timeline
Patient Coordinator
Ummah Care
01.2024 - Current
Phlebotomist
PMC
01.2022
Deli and Bakery Associate
Walmart
08.2018 - 08.2019
Kitchen manager
Chipotle Mexican Grill
05.2014 - 07.2015
Certificate - Phlebotomy
Central Piedmont Community College
Advanced Diploma - undefined
Charlottesville High School