Farhiyo Mohamed

•Assisted customers in product selection and inquiries. Supported team in maintaining store organization and cleanliness. Contributed to achieving sales goals through effective communication.

•Operated cash register efficiently. Assisted customers with transactions. Maintained accurate cash handling procedures.

•Assisted customers with inquiries and issues to enhance satisfaction. Provided support to team members in resolving customer concerns. Maintained accurate records of customer interactions for future reference.

•Maintained organized, presentable merchandise to drive continuous sales

• Medical assistant
• Chart prep
• Injections
• Vitals
• Documented notes during patient visits.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Educated patients about medications, procedures and physician's instructions.
• Responded to patient callbacks and phone-in prescription refill requests.
• Organized charts, documents and supplies to maintain team productivity.
• Labeled and completed lab requisitions using ICD and CPT coding.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Scheduled appointments for patients via phone and in person.
• Measured vital signs and took medical histories to prepare patients for examination.
• Blood testing Venipunctures and injections

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• Supported healthcare providers during patient examinations by preparing necessary instruments and materials.
• Maintained cleanliness and organization of examination rooms, promoting a safe environment for patients.
• Managed appointment scheduling, effectively coordinating patient flow to enhance efficiency in clinic operations.
• Educated patients on treatment plans and medication instructions, fostering understanding and compliance.
• Monitored inventory levels of medical supplies, ensuring timely replenishment to avoid shortages.
• Obtained client medical history, medication information, symptoms, and allergies.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

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•cashier

• Assisted in patient intake and registration processes, ensuring accurate documentation and data entry.
• Collaborated with team members to streamline administrative processes, improving overall clinic effectiveness.
• Implemented best practices in patient care routines, contributing to enhanced service delivery standards.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• ICD-10 coding
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care.
• Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
• Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Injections
• Tb test administration

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Empowered patients through education on self-management techniques for chronic conditions.
• Implemented patient education program on preventative care, enhancing community health awareness.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Completed EKGs and other tests based on patient presentation in office.
• Taught patients about medications, procedures, and care plan instructions.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient spirometry.
• Supported healthcare providers during patient examinations by preparing necessary instruments and materials.
• Maintained cleanliness and organization of examination rooms, promoting a safe environment for patients.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Injections

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Improved clinical workflow with introduction of electronic health records system.
• Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Cancer care