Fatuma Yusuf
Rochester,MN
Summary
Experienced in maintaining cleanliness and organization in high-traffic environments, ensuring compliance with health and safety standards. Demonstrated effective communication skills while addressing customer inquiries and providing assistance, contributing to a positive service experience. Proficient in managing transactions accurately and efficiently, showcasing attention to detail and organizational skills. Capable of training new team members on operational procedures, fostering a collaborative work environment.
Overview
1
1
year of professional experience
Work History
Cashier/customer Service
DSW Shoe Warehouse
Rochester , MN
09.2024 - Current
- Maintained cleanliness of checkout area including countertops, registers, and floors.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Welcomed customers, offering assistance to help find store items.
Education
Some College (No Degree) - Dental Hygiene
Rochester Community And Technical College
Rochester, MNSkills
- Patient care
- Customer service
- Organization skills
- Attention to detail
- Computer skills
- Effective communication
- Blood glucose monitoring
Languages
Somali
Professional
Timeline
Cashier/customer Service
DSW Shoe Warehouse
09.2024 - Current
Some College (No Degree) - Dental Hygiene
Rochester Community And Technical College