Fatumata Billity
Bronx Lebanon Hospital
Bronx,USA
10
years of professional experience
Analytical and adaptable team player with strong communication and problem-solving skills. Committed to continuous learning and contributing to team success. Ready to take on new challenges and support organizational objectives with dedication and a positive attitude.
Work History
Certified Clinical Medical Assistant
1 Year 5 Months- Administers patient care, ensuring comfort and safety during examinations and procedures.
- Assisted healthcare providers with clinical procedures, contributing to smoother operations in busy medical environments.
- Educated patients on treatment plans and medication management, increasing adherence to prescribed therapies and improving health outcomes.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Assisted healthcare professionals by positioning patients for examinations and treatments to enhance comfort.
- Followed appropriate procedures to minimize patients' exposure to radiation.
- Assists with routine checks and diagnostic testing by collecting and processing specimens.
- Collects and processes patient samples for laboratory testing, maintaining accuracy and compliance with protocols.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Coordinated patient appointments and referrals, resulting in reduced wait times and improved patient access to care.
- Sanitize, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Implemented electronic health record (EHR) systems for improved data management and patient tracking efficiency.
- Trained new staff on clinical procedures and office protocols, promoting a culture of continuous improvement.
- Collaborate with interdisciplinary teams to develop patient care strategies that enhance treatment outcomes.
- Enhance patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Educate patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Taught patients about medications, procedures, and care plan instructions.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensure optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Demonstrate strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Complete EKGs and other tests based on patient presentation in office.
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Conduct monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtain and document patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Prepared lab specimens for diagnostic evaluation.
- Educate patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
MEDICAL ASSISTANT
9 Months- Assisted in patient intake processes, ensuring accurate documentation and efficient flow of information.
- Coordinated appointment scheduling to streamline clinic operations and improve patient experience.
- Conducted routine clinical procedures, adhering to safety protocols and maintaining high standards of care.
- Monitored patient vital signs, providing timely updates to healthcare providers for effective treatment decisions.
- Welcomed visitors at the reception, providing them with necessary information and directions. Managed mail sorting and prioritization to enhance workflow and maintain organized correspondence. and Executed additional reception responsibilities to support overall office efficiency and customer service.
- Assisted in minor surgical procedures, maintaining sterile environments and supporting patient comfort.
HOME HEALTH CAREGIVER
2 Years 6 Months- Developed engaging activities aimed at enhancing social interaction among patients.
- Performed personal care services while assisting with household tasks to improve patient comfort.
- Executed written and oral instructions from the registered nurse and doctor.
- Carried out written and oral instructions provided by Registered Nurse and doctor.
- Assisted patients with personal services, including grooming, dishwashing, and changing bed linens for a cleaner living environment.
- Designed and created cognitively stimulating activities for patients to enhance mental engagement.
- Maintain records following clinic standard operating procedures.
Education
Bachelor of Science - Health Services Administration
- Attained A grades in Strategic Management: Health Planning in a Competitive Environment, Health Services Administration Internship, and Management of Health Organization
- Attained A- grades in Financial Aspects of Health Care Administration, and Fundamentals of Biostatistics for Health Professionals
- Clinical Medical Assistant
Awarded Academic Excellence Award
Associate of Science - Liberal Arts
Skills
Microsoft Office Suite
Team collaboration
Receptionist responsibilities
HIPAA compliance
Diagnostic testing
Phlebotomy techniques
Appointment management
Appointment scheduling
Knowledge of Microsoft Word
Excel
and PowerPoint
Public speaking
Patient relationship management
Clinical documentation
Healthcare reporting
Retinal imaging technologies
Comfortable with teamwork
Patient relationship management
Document management
Medical coding
Timeline
Certified Clinical Medical Assistant
Bronx Lebanon Hospital
06.2025 - CurrentRead More
MEDICAL ASSISTANT
61st Street Service Corporation (Columbia University)
08.2024 - 05.2025Read More
HOME HEALTH CAREGIVER
Edison Home Health Care
07.2016 - 01.2019Read More
Bronx Community College/CUNY
Associate of Science from Liberal Arts
Read More
ABC Training Center
from Clinical Medical Assistant
Read More
Lehman College/CUNY
Bachelor of Science from Health Services Administration
Read More