Overview
Summary
Work History
Education
Skills
Work Availability
Certification
Timeline
CustomerServiceRepresentative
Anthony Marguriet

Anthony Marguriet

IT Network Associate
North Versailles,United States

Overview

9
9
years of professional experience
1
1
Certification

Summary

Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Work History

IT Networking Associate

Data Consulting Solutions
04.2023 - Current
  • Participated in development meetings for high-value customers and business operations updates.
  • Created an HR Database using SQL Server 2019 per Project Managers Guidance
  • Designed VMware and Horizon infrastructures according to project specifications.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Provided 1st, 2nd, and 3rd level technical support and troubleshooting to internal and external clients using remote tools.
  • Designed and implemented system security using Sophos XG2300 Firewall and data assurance.
  • Worked with Project Manager to create a Microsoft Access Database that is connected to a 3PAR System which logs all information required to completed our daily observations or support

IT Specialist

Data Consulting Solutions
01.2023 - 04.2023
  • Patiently walked individuals through basic troubleshooting tasks.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Monitored systems in operation and quickly troubleshot errors.
  • Configured hardware, devices and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Maintained servers and systems to keep networks fully operational during peak periods.

IT Help Desk Technician

Murtech Consulting
07.2022 - 12.2022
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Provided basic end-user troubleshooting and desktop support.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Teamster / Logistic Coordinator

Great Arrow Builders LLC
10.2019 - 07.2022
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reported customer feedback to management.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.

Teamster / Technician

Great Arrow Builders
02.2019 - 10.2019
  • Executed diagnostics, troubleshooting and evaluations on PTT.
  • Completed job reports and logs immediately following service calls.
  • Set up and performed test activities.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Kept work consistently compliant with Bechtel standards.

Forklift Operator

Siege Management Group
06.2018 - 02.2019
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Communicated with floor managers to determine merchandise placement.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Sales Team Lead

Siege Management Group
04.2018 - 05.2018
  • Educated clients on production and benefit protocols through in-depth training procedures.
  • Monitored sales team performance and provided constructive feedback.
  • Led sales team to exceed quarterly sales goals.
  • Reported sales data to upper management for review.
  • Trained, coached and mentored new sales associates for maximum performance.

Network Support Technician

Forbes Road Career/Technology
07.2014 - 07.2017
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Logged, resolved and escalated on-site and off-site issues.
  • Provided faculty and staff with security software and network configuration support.
  • Designed and evaluated WAN and LAN connectivity technologies.

Education

Associate of Science - Network and System Administration

Pittsburgh Technical College
Oakdale, PA
07.2018

No Degree - Network And Security

Forbes Road Career And Technology Center
Monroeville, PA
03.2015

Skills

  • Software Diagnosis
  • Customer Service Expertise
  • Hardware Upgrades
  • Microsoft Access Knowledge
  • Computer Programming
  • Disaster Recovery Operations
  • Cloud Implementation
  • Project Support
  • Reading Comprehension
  • End User Guide Creation
  • Microsoft SQL Knowledge
  • End User Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Forklift Safety Inspector

Timeline

IT Networking Associate

Data Consulting Solutions
04.2023 - Current

IT Specialist

Data Consulting Solutions
01.2023 - 04.2023

IT Help Desk Technician

Murtech Consulting
07.2022 - 12.2022

Teamster / Logistic Coordinator

Great Arrow Builders LLC
10.2019 - 07.2022

Teamster / Technician

Great Arrow Builders
02.2019 - 10.2019

Forklift Operator

Siege Management Group
06.2018 - 02.2019

Sales Team Lead

Siege Management Group
04.2018 - 05.2018

Network Support Technician

Forbes Road Career/Technology
07.2014 - 07.2017

Associate of Science - Network and System Administration

Pittsburgh Technical College

No Degree - Network And Security

Forbes Road Career And Technology Center
Anthony MargurietIT Network Associate