Faustina Letsah
Brooklyn,USA
Summary
Enthusiastic and Detail-oriented individual eager to contribute to Healthcare with a certification in EKG and Phlebotomy, Research and Patient care. Ready to leverage my skills in data collection, patient support, patient safety and administrative tasks. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Office Assistant - OB GYN
Maimonides Medical Center
05.2021 - 09.2021
- Enhanced patient flow by efficiently welcoming and managing check-in/check-out procedures.
- Optimized scheduling efficiency through proficient appointment scheduling and confirmation.
- Ensured compliance by meticulously maintaining and updating patient paperwork.
- Facilitated positive experiences by assisting patients with service access and support.
- Streamlined billing processes by processing insurance information and verifying coverage.
- Maintained a clean environment by organizing exam rooms before and after visits.
Lab Assistant
Medgar Evers College - City University of New York, CUNY
01.2022 - 12.2022
- Ensured cleanliness and organization of laboratory workspace for efficient operations.
- Executed routine tests such as pH and cultures to support research activities.
- Prepared and stained slides for detailed microscopic examination and analysis.
- Managed lab supplies by ordering replacements and maintaining organized stock levels.
- Assisted scientists by efficiently preparing samples for experiments and testing.
Research Investigator/Administrator
Icahn School of Medicine at Mount Sinai
01.2023 - 06.2023
- Ensured data integrity by maintaining organized and accurate research records.
- Screened and recruited study participants, adhering to all research protocols.
- Administered surveys effectively, ensuring clarity for all participants.
- Prepared clinical visit materials to streamline experimental protocols and operations.
- Coordinated research appointments to enhance participant engagement and follow-up efficiency.
- Enhanced research knowledge through active participation in training sessions and meetings.
EKG Technician
Emergency Training Center
12.2024 - 04.2025
- Monitored heart rhythms by executing 3, 5, and 12-lead EKGs.
- Maintained sterile environment, adhering to strict safety protocols consistently.
- Ensured patient comfort while clarifying procedures and addressing concerns effectively.
- Applied electrodes gently for accurate EKG readings and patient comfort.
- Interpreted EKG strips, identifying key indicators for healthcare providers.
- Prepared skin meticulously, using alcohol wipes before electrode placement.
Phlebotomy Technician
Emergency Training Center
12.2024 - 04.2025
- Ensured patient comfort by alleviating fears during procedures.
- Maintained sterile technique to prevent infections during blood collection.
- Accurately labeled specimens for lab testing, ensuring reliable results.
- Executed venipunctures and skin punctures under expert supervision.
- Processed samples through successful centrifugation for precise analysis.
- Implemented infection control measures to prioritize patient safety.
Education
Bachlors - Biology/science
Medgar Evers College
Brooklyn06.2023
High school - Diploma
Progress High School
Brooklyn06.2019
Skills
- Perform Specimen handling and labeling
- Performing vital signs
- Venipuncture
- Heel sticks
- Capillary draws
- Infection control and safety protocols
- Performing ECGs
- 12 lead ECG interpretation
- Patient preparation
- Centrifuge operations
- Glucose testing
- Electrodes placement
- Holter monitor setup
- Communicating effectively with patients
- Understanding the patient's fear or discomfort
- Maintaining accurate records of patient data
- Communicating with healthcare team
- Customer service
Certification
- Certified EKG Technician, Emergency Training Center, 04/2025
- Certified Phlebotomy Technician, Emergency Training Center, 04/2025
- BLS/CPR, American Heart Association, 02-2025
Languages
Twi
Ewe
Timeline
EKG Technician
Emergency Training Center
12.2024 - 04.2025
Phlebotomy Technician
Emergency Training Center
12.2024 - 04.2025
Research Investigator/Administrator
Icahn School of Medicine at Mount Sinai
01.2023 - 06.2023
Lab Assistant
Medgar Evers College - City University of New York, CUNY
01.2022 - 12.2022
Medical Office Assistant - OB GYN
Maimonides Medical Center
05.2021 - 09.2021
High school - Diploma
Progress High School
Bachlors - Biology/science
Medgar Evers College