Fausto Soliz
San Antonio,TX
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Mauro P. Garcia Funeral Homes, Inc, Gravis
05.2021 - Current
- Supported Funeral Director with all facets of funeral service coordination
- Offered counsel and comfort to families and friends of the deceased
- Provided information on funeral service options
- Arranged and performed the removal of the deceased’s body
- Prepared remains for funeral viewing
- Greeted persons entering the establishment, determine the nature and purpose of visit, and direct or escort them to specific destinations
- Completed and executed all necessary paperwork and adhered to company policies and core values
- Filed death certificates and other legal documents with appropriate authorities
- Cleaned the facility, automobiles and funeral equipment prior to use
- Assisted in the daily cleaning, maintenance, and organization of the funeral home
- Arranged floral offerings or lights around the casket
- Assisted the director in directing, instructing, or escorting the public
- Operated the flower vehicle and funeral coach
- Operated office telephone system during and after hours of operation.
Monument Specialist
M.G Monuments, Gravis
05.2021 - Current
- Responsible for working with potential prospects by making a structured sales presentation
- Operated communications throughout the company by email or phone system
- Operated company Customer Management System and company Customer Relationship Management database
- Performed additional administrative/Clerical Duties
- Accurately prepared and processed a variety of correspondence and documents, including contacts, receipts, cemetery documents, etc
- Communicated with all team members to assure excellent customer service
Videographer
Mauro P. Garcia Funeral Homes, Inc
09.2017 - Current
- Worked firsthand with families in creating a celebration of life video.
M Country Store / Store Clerk
J
03.2019 - 05.2020
- Assisted customers with finding, ordering, and bagging grocery items and using the credit/debit card machine
- Maintained a clean and safe work area, including restrooms, break room, office, and outside lot.
Education
B.A. - Political Science
05.2023
High School Diploma -
05.2021
Associate of Arts - General Studies
12.2020
No Degree - General Studies
12.2020
Skills
- Statistical Data Gathering
- Training and Development
- Microsoft Office
- Critical Thinking
- Risk Management
- Records Management Systems
- Document Retrieval
- Office Management
- Customer Service
- Communication
- Adaptability
- Leadership
- Collaboration / Teamwork
- Emotional intelligence
- Administrative Support
- Calendar Management
- Back Office Operations
- Data Collection
Computer skills
Language skills
- Data Evaluation
- Excel Spreadsheets
- Account Balancing
- Merchandising
- Cash Deposit Preparation
- Data Entry Documentation
- Multi-Line Phone Systems
- QuickBooks Knowledge
- Arranging Paperwork
- Medical Documentation
- Community Assistance Knowledge
- Regulatory Compliance
- Life Insurance Knowledge
- Supportive Personal Care
- Complex Problem-Solving
- Funeral Planning
- Funeral Industry Regulations Knowledge
- Securing Permits
Timeline
Administrative Assistant - Mauro P. Garcia Funeral Homes, Inc, Gravis
05.2021 - Current
Monument Specialist - M.G Monuments, Gravis
05.2021 - Current
M Country Store / Store Clerk - J
03.2019 - 05.2020
Videographer - Mauro P. Garcia Funeral Homes, Inc
09.2017 - Current
The University of Texas, UTSA Circle - B.A., Political Science
San Diego High School - High School Diploma,
Coastal Bend College - Associate of Arts, General Studies
Texas A&M University Kingsville, University Blvd - No Degree, General Studies
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