
Business student at the College of Southern Nevada pursuing an Associate of Business, with an intended transfer to UNLV for a B.S.B.A. in Information Systems. Experienced in high-volume operations, customer relationship management, sales, scheduling, and team coordination. Interested in Spring 2027 opportunities in business systems, business analytics, operations, supply chain, and information systems.
* Coordinate guest flow, seating, reservations, and front-of-house operations in a high-volume restaurant environment.
* Communicate with team members across service areas to coordinate guest needs and maintain efficient operations.
* Manage multiple priorities while providing professional customer service in a fast-paced environment.
* Assist with maintaining an organized and welcoming front-of-house operation.
* Supported high-volume restaurant operations while coordinating guest seating and overall front-of-house flow.
* Managed guest concerns and escalated significant issues to management when appropriate.
* Coordinated with servers, food runners, bussers, and management to maintain efficient service.
* Maintained organized front-of-house areas and supported operational readiness during busy service periods.
* Assisted customers with product selection and provided personalized recommendations.
* Managed customer interactions and scheduling consultations to support sales activities.
* Processed transactions using point-of-sale systems.
* Built customer relationships while maintaining service quality in a high-volume environment.
* Presented company products and services to prospective clients.
Business & Operations: Operations Coordination
Planning & Coordination
Customer Relationship Management
Scheduling
Problem Solving
Conflict Resolution
High-Volume Operations
Transaction Processing
Technology: Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
POS Systems
Certification: MO 210 Certification
Languages: English Amharic