Fawn Cross
Cochranville ,PA
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Delphi Provider
Pottstown, Pennsylvania
09.2024 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication administration.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Used approved crisis intervention techniques in emergency situations.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
Direct Support Professional
Hortus Health llc
Phoenixville, Pennsylvania
09.2023 - 09.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
Child Care Supervisor
Downingtown Academy Learning Center
Downingtown, Pennsylvania
03.2022 - 09.2023
- Developed and implemented age-appropriate activities to stimulate physical, emotional, social, and intellectual growth of children.
- Organized and supervised field trips for students with transportation safety in mind.
- Instructed staff on proper child care techniques and strategies for dealing with difficult behaviors.
- Conducted regular meetings with staff members to discuss progress, problems, and solutions related to child development programs.
- Assisted in developing behavior management plans that are tailored to individual children's needs.
- Maintained up-to-date knowledge of relevant legal requirements related to child care operations.
- Evaluated performance of staff members through regular observation and feedback sessions.
- Scheduled classes, activities, special events., according to program objectives.
- Kept abreast of current trends in early childhood education by attending workshops or conferences.
- Resolved conflicts between staff members while maintaining a professional atmosphere.
- Reviewed incident reports submitted by staff members regarding any injuries or illnesses occurring at the center.
- Addressed complaints from parents promptly and professionally while ensuring their concerns were heard.
- Recommended methods for modifying behavior and encouraging learning experiences.
- Established and enforced modern educational standards to support student needs.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Store Manager
Turkey Hill
Cochranville, Pennsylvania
07.2021 - 03.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Associate of Arts - Psychology
Harford Community College
Bel Air, MD05-2022
Associate of Arts - Social Work
Harford Community College
Bel Air, MD05-2022
Master of Arts - Counseling Psychology
Capella University
Continuing Education -
University of Pittsburgh
Pittsburgh, PASkills
- Transportation
- Client documentation
- ADL support
- EMR / EHR
- Case management experience
- Charting and documentation
- Compassionate client care
- Support plan management
- Behavior redirection
- Personal care assistance
- Therapeutic instruction
- Health and safety requirements
- Community integration support
Timeline
Direct Support Professional
Delphi Provider
09.2024 - Current
Direct Support Professional
Hortus Health llc
09.2023 - 09.2024
Child Care Supervisor
Downingtown Academy Learning Center
03.2022 - 09.2023
Store Manager
Turkey Hill
07.2021 - 03.2022
Associate of Arts - Psychology
Harford Community College
Associate of Arts - Social Work
Harford Community College
Master of Arts - Counseling Psychology
Capella University
Continuing Education -
University of Pittsburgh