Fawna Voss
Wenatchee,WA
Summary
Dedicated to further my knowledge and skills in the packaging industry. I worked closely with vendors & customers in this industry and formed strong relationships, that I will bring with me in furthering a carrier in the agriculture industry.
Overview
15
15
years of professional experience
Work History
Sales Assistant/Inside Sales
HR Spinner Corporation
East Wenatchee, WA
02.2017 - 03.2022
- Maintained account information accuracy by communicating on a daily basis with salesmen and account executives.
- Updated customers regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Maintained vendor relationships & negotiated purchasing cost.
- Worked with sales team on maintaining customer pricing and contracts.
- Forecasted and purchased all corrugate & peripheral items.
Supervisor
Starbucks
East Wenatchee, WA
08.2007 - 02.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted interviews of new hires, helped the hiring team choose the correct candidates.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
High School Diploma -
Bridgeport High School
Bridgeport, WASkills
- Microsoft Word
- Excell
- Forecasting sales
- Negotiations
- Packaging knowledge
- Industry Marketing
Timeline
Sales Assistant/Inside Sales
HR Spinner Corporation
02.2017 - 03.2022
Supervisor
Starbucks
08.2007 - 02.2017
High School Diploma -
Bridgeport High School
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