Fawoz Ahmed Shatta
Memphis,USA
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Envoy Airlines
03.2023 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
- Coordinated ground crew activities to complete objectives on schedule
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
- Tracked flight schedules to promote on-time landings and avoid loading delays
- Positioned and towed aircraft from remote locations of airport to designated areas for operation
- Guided aircraft into and out of parking positions using hand signals
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 12 daily flights
- Connected electrical power unit and hoses to aircraft
- Checked cargo and baggage for security to meet TSA regulations
- Operated equipment while observing standard safety procedures
Stocker
Walmart
05.2021 - 03.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement
- Maintained effective team member communication
- Greeted customers and directed to requested products
- Answered customer questions and provided detailed product information
Team Leader
Urban Air Adventure Park
12.2019 - 04.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Supervised team members to confirm compliance with set procedures and quality requirements
- Worked with team to identify areas of improvement and devised solutions based on findings
- Built strong relationships with customers through positive attitude and attentive response
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers
Education
Associate of Applied Science - Aircraft Maintenance
Tennessee College of Applied Technology
Memphis, TN03.2024
High School Diploma - undefined
Christian Brothers High School
Memphis, TN05.2022
Skills
- Ramp Checklist Completion
- Safety Procedures
- Cargo Equipment Operation
- Aviation and Transportation
- Problem-Solving
- Marshaling Aircraft
- Live Cargo Handling
- Pushback and Towing
- Deicing of Aircraft
- Ground Support Services
Certification
- Airframe and Powerplant License Holder
Timeline
Ramp Agent
Envoy Airlines
03.2023 - Current
Stocker
Walmart
05.2021 - 03.2022
Team Leader
Urban Air Adventure Park
12.2019 - 04.2021
High School Diploma - undefined
Christian Brothers High School
- Airframe and Powerplant License Holder
Associate of Applied Science - Aircraft Maintenance
Tennessee College of Applied Technology
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