Fayaz Alam
Wichita,KS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Literacy Champions
08.2018 - 05.2022
- Community Outreach: Established and nurtured partnerships with local schools and community centers to expand the reach of literacy programs, impacting over 500 students within the first year.
- Impact Assessment: Designed and conducted pre- and post-program literacy assessments, demonstrating a 40% average improvement in reading skills among participating students.
- Resource Development: Sourced and distributed over 2,000 books and literacy resources to underprivileged schools, significantly enhancing their library collections and access to reading materials.
On-Site Property Manager
Afton Motel
06.2018 - 05.2022
- Guest Verification: Implemented a rigorous check-in procedure to cross-reference incoming guests with a "Do Not Rent" list and confirm authorization from local law enforcement, enhancing security and compliance.
- Customer Service Excellence: Spearheaded a program to improve guest experience through personalized service and rapid resolution of on-site issues, resulting in a 15% increase in guest satisfaction scores.
- Facility Management: Oversaw the maintenance and cleanliness of the motel, coordinating with housekeeping and maintenance teams to ensure high standards and address issues proactively.
Shift Manager
Asian Groceries
01.2017 - 05.2022
- Inventory Management: Led the implementation of a new inventory tracking system for Asian groceries, reducing waste by 25% and improving stock turnover rates.
- Team Leadership: Managed a diverse team of 15 employees, fostering a culture of inclusivity and high performance that resulted in a 10% increase in overall staff productivity.
- Sales Strategy: Developed and executed promotional strategies for underperforming products, resulting in a 30% increase in sales for targeted items.
- Safety Compliance: Ensured strict adherence to health and safety regulations, conducting regular training sessions for staff, which led to a record 12 consecutive months without a safety incident.
Education
Bachelor of Arts - History, Political Science
University of Kansas
Lawrence, KS05.2026
Skills
- Customer service focus
- Employee Training
- Technical knowledge
- Fair Housing Laws
- Literacy development
- Oral communication
- Behavior Management
Languages
Bengali
Native or Bilingual
Timeline
Assistant Teacher
Literacy Champions
08.2018 - 05.2022
On-Site Property Manager
Afton Motel
06.2018 - 05.2022
Shift Manager
Asian Groceries
01.2017 - 05.2022
Bachelor of Arts - History, Political Science
University of Kansas
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