Faye Crowl
Mason,MI
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Packaging Supervisor
Skymint
Dimondale, MI
07.2020 - Current
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 20 employees in daily operations.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Assistant
McLaren Greater Lansing
Lansing , MI
08.2018 - 04.2020
- Documented notes during patient visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Patient Care Technician
Sparrow Hospital
Lansing, MI
03.2007 - 08.2019
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided direct patient care and assistance to healthcare team members.
- Provided emotional support for patients and families during difficult times.
- Assisted with patient admissions, discharges and transfers.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Education
Some College (No Degree) - Allied Health
Lansing Community College
Lansing, MISkills
- Complex Problem-Solving
- Goal-Oriented
- Process Improvement
- Staff Management
Certification
- OSHA 30 Certified
References
References available upon request.
Timeline
Packaging Supervisor
Skymint
07.2020 - Current
Medical Assistant
McLaren Greater Lansing
08.2018 - 04.2020
Patient Care Technician
Sparrow Hospital
03.2007 - 08.2019
Some College (No Degree) - Allied Health
Lansing Community College
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