Overview
Work History
Education
Skills
Websites
Certification
Computersoftwareproficiencies
Personal Information
Timeline
Generic

Faye McDonald

Oakland,CA

Overview

11
11
years of professional experience
1
1
Certification

Work History

MANAGER – WORKPLACE SERVICES

TELADOC HEALTH
01.2023 - Current
  • Responsible for overseeing workplace services across multiple locations, ensuring efficient operations, and managing vendor relationships
  • Led efforts in preventive maintenance and service request management, optimizing response times and service quality.

WORKPLACE EXPERIENCE MANAGER

ISS A/S
SAN JOSE, CA
04.2023 - 12.2023
  • Managed security, housekeeping, and engineering teams while overseeing a significant budget and employee engagement programs
  • Collaborated with cross-functional teams to ensure seamless service delivery and client satisfaction.

WORKPLACE EXPERIENCE SPECIALIST

EMERSON COLLECTIVE
PALO ALTO, CA
10.2022 - 03.2023
  • Managed a diverse team while ensuring operational efficiency and compliance with regulatory standards.

FACILITY / WORKPLACE COORDINATOR

SQUARE
OAKLAND, CA
01.2021 - 01.2021
  • Managed day-to-day operations, ensuring a safe and functional environment while coordinating service requests and maintenance activities.

OPERATIONS MANAGER

ENTERPRISE EVENTS GROUP
SAN FRANCISCO, CA
01.2018 - 01.2020
  • Managed event operations, including budgeting, compliance, and vendor coordination.

FRONT OFFICE MANAGER

STANFORD COURT HOTEL
SAN FRANCISCO, CA
01.2014 - 01.2018
  • Oversaw front desk operations, ensuring guest satisfaction and compliance with health and safety regulations.

Education

Associate of Arts - Psychology

Sacramento City College
Sacramento, CA

Skills

  • Microsoft Office Suite
  • Salesforce
  • G Suite
  • Zoom
  • Asana
  • Slack
  • Okta
  • Zendesk
  • JIRA
  • Teams
  • Dropbox
  • Box
  • Service Operations
  • Technical Support
  • Property Management
  • Client Relations

Websites

Certification

  • Certification for IFMA Training
  • Foundations of Leadership | Dale Carnegie

Computersoftwareproficiencies

  • Microsoft Office Suite
  • ADP Timesaver
  • Salesforce
  • G Suite
  • Apple Applications
  • Zoom
  • Asana
  • Slack
  • Okta
  • Zendesk
  • Salesforce 360
  • JIRA
  • CIM
  • Teams
  • Dropbox
  • Box

Personal Information

  • Total Experience: Over 10 years in service operations, workplace management, and client relations within healthcare and technology sectors.
  • Title: Manager, Workplace Services

Timeline

WORKPLACE EXPERIENCE MANAGER

ISS A/S
04.2023 - 12.2023

MANAGER – WORKPLACE SERVICES

TELADOC HEALTH
01.2023 - Current

WORKPLACE EXPERIENCE SPECIALIST

EMERSON COLLECTIVE
10.2022 - 03.2023

FACILITY / WORKPLACE COORDINATOR

SQUARE
01.2021 - 01.2021

OPERATIONS MANAGER

ENTERPRISE EVENTS GROUP
01.2018 - 01.2020

FRONT OFFICE MANAGER

STANFORD COURT HOTEL
01.2014 - 01.2018
  • Certification for IFMA Training
  • Foundations of Leadership | Dale Carnegie

Associate of Arts - Psychology

Sacramento City College

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Faye McDonald