Faye Whitten
Delray Beach
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Client Service Associate position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Clint Moore Animal Hospital
07.2023 - Current
- Processed and managed incoming payments.
- Generated and sent invoices to customers.
- Maintained accurate records of accounts receivable transactions.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Barista
Sweet Eugene's House Of Java
08.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Head Hostess
Gruene River Grill
09.2019 - 08.2021
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
Associate of Applied Science - Dental Hygiene
Blinn College
Bryan, TX12-2023
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Staff management
- Team Training
- Documentation and reporting
Certification
- Registered Dental Assistant (RDA) - Texas Dental Board.
Timeline
Account Manager
Clint Moore Animal Hospital
07.2023 - Current
Barista
Sweet Eugene's House Of Java
08.2021 - 01.2023
Head Hostess
Gruene River Grill
09.2019 - 08.2021
- Registered Dental Assistant (RDA) - Texas Dental Board.
Associate of Applied Science - Dental Hygiene
Blinn College
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