Dynamic professional with experience as a Nurse Case Manager at Carroll Hospital Center, excelling in patient education and conflict resolution. Proven ability to lead teams and enhance customer service through effective communication. Skilled in teaching new staff and coordinating care, ensuring optimal outcomes for patients and families.
Served on Ethics Board at Hospitals
Computer: Teaching new staff the computer systems at the facilities as well as teaching basic computer skills.
Problem solving: with staff and patients and patient’s families
Taught Classes :
Taught Staff how to identifying abused patients as well as fellow employes and how to assist these people
Taught Classes of Advance Directives and end of life issues