Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Faye Elaine Godfrey

Reisterstown,MD

Summary

Dynamic professional with experience as a Nurse Case Manager at Carroll Hospital Center, excelling in patient education and conflict resolution. Proven ability to lead teams and enhance customer service through effective communication. Skilled in teaching new staff and coordinating care, ensuring optimal outcomes for patients and families.

Overview

2026
2026
years of professional experience

Work History

Mary Kay Independent Beauty Consultant

Mary Kay
Reisterstown, MD
10.2022 - Current
  • Collaborated with other consultants to share best practices in the industry.
  • Assisted clients with color matching, skin tone selection, and application techniques.
  • Scheduled appointments for clients based on their individual needs.
  • Provided personalized advice and consultations on makeup looks for clients.
  • Supported customers' queries about product ingredients and usage instructions via email or phone calls.

Nurse Case Manager & Team Leader

Carroll Hospital Center
Westminster MD, MD
02.2001 - 07.2008
  • Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
  • Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.

Nurse Diabetic Educator and Triage Satellite Offic

Bon Secours Healthcare System
Baltimore, MD
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

Charge Nurse &Triage Nurse

Northwest Hospital Center
Randallstown, MD

Served on Medical Arbitration Board- Evaluating Ca

State of MD
Baltimore, MD

Johns Hopkins Pediatric Nursing Supervisor, Wilme

Johns Hopkins Hospital
Baltimore, MD

Unit Supervisor on Respiratory Units

Mt Wilson Mtb Adventure
Pikesville, MD
  • Maintained accurate records related to employee attendance, productivity and disciplinary actions.
  • Monitored daily operations and performance of unit personnel, providing guidance and feedback as needed.
  • Created reports detailing progress made towards goals and objectives established by management.
  • Conducted regular staff meetings to ensure open communication between departments.
  • Identified staff training and development needs and implemented effective coaching and mentoring programs.

Charge Nurse on ICU Burn Unit

Washington Hospital Center
Washington, DC
  • Provided direct patient care, including assessments and treatments, to a variety of patients.
  • Developed and implemented nursing care plans for individual patients based on their needs.
  • Coordinated communication between physicians and other healthcare professionals regarding patient care.
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.

Education

Graduate Nursing Practice For Registered Nurses

Washington Hospital Center School of Nursing
Washington DC
02-1967

Nursing Practice

AmericanUniversity
Washington DC
01-1967

Skills

  • Taught Classes on identifying abused patients and well as coworkers
  • Computer: Teaching New Staff computer systems of current facility
  • Conflict resolution
  • Team management
  • Customer service
  • Patient education
  • Effective communication

Skills

Served on Ethics Board at Hospitals

Computer: Teaching new staff the computer systems at the facilities as well as teaching basic computer skills.

Problem solving: with staff and patients and patient’s families

Taught Classes :

Taught Staff how to identifying abused patients as well as fellow employes  and how to assist these people

Taught Classes of Advance Directives and end of life issues

Timeline

Mary Kay Independent Beauty Consultant

Mary Kay
10.2022 - Current

Nurse Case Manager & Team Leader

Carroll Hospital Center
02.2001 - 07.2008

Nurse Diabetic Educator and Triage Satellite Offic

Bon Secours Healthcare System

Charge Nurse &Triage Nurse

Northwest Hospital Center

Served on Medical Arbitration Board- Evaluating Ca

State of MD

Johns Hopkins Pediatric Nursing Supervisor, Wilme

Johns Hopkins Hospital

Unit Supervisor on Respiratory Units

Mt Wilson Mtb Adventure

Charge Nurse on ICU Burn Unit

Washington Hospital Center

Graduate Nursing Practice For Registered Nurses

Washington Hospital Center School of Nursing

Nursing Practice

AmericanUniversity