Fayth Flowers
Houston,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Enthusiastic college student with experience in leadership roles, research projects, and community involvement. Strong skills in communication, project management, and teamwork developed through academic and extracurricular activities. Demonstrated ability to handle multiple tasks simultaneously and meet deadlines effectively. Made noteworthy contributions to class projects and campus organizations, showcasing problem-solving abilities and initiative.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Floor Associate
Ross Dress for Less
Pearland, Texas
06.2024 - 08.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
Front Counter Cashier
7 Spice Seafood Kitchen
Pearland, Texas
02.2023 - 08.2023
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Greeted customers promptly and responded to questions.
- Processed payments accurately and efficiently using a cash register.
- Conducted regular cleaning duties such as mopping floors and wiping down counters and tables.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Team Member
Urban Air Adventure Park
Pearland
07.2022 - 12.2022
- Resolved conflicts between guests in a professional manner while maintaining positive relationships with visitors.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Responded quickly to emergency situations such as medical emergencies or accidents.
- Demonstrated proper safety procedures for rides and attractions.
- Closed down rides with faulty equipment and notified supervisor.
- Provided customer service to visitors of all ages.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
Bachelor of Arts - Logistics And Supply Chain Management
Lamar University
Beaumont, TX05-2026
Post-Degree Certificate - Logistics And Supply Chain Management
Houston Community College
Houston, TX05-2023
High School Diploma -
Yates High School
Houston, TX05-2023
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Merchandise exchange
- Reliability and punctuality
- Cleaning and sanitizing
- Professionalism and courtesy
- Customer service excellence
- Patience and empathy
- Multitasking and organization
- Dependability and reliability
- Order packaging
- Work ethic and integrity
- Time management skills
Certification
- Forklift certification
- Twic Card Certification
Affiliations
- Lamar University Relentless Cru greeter 2023-current
- Sunnyside Civic club member/volunteer 2020-current
- Top Teens of America 2020-2023
- Volunteer for Representative Shawn Thierry 2021-2023
- Devoted Member at Fifth Ward Missionary Baptist Church 2019-Current
- Volunteer at South East Texas Food Bank ( Beaumont) 2024- Current
References
References available upon request.
Timeline
Cashier/Floor Associate
Ross Dress for Less
06.2024 - 08.2024
Front Counter Cashier
7 Spice Seafood Kitchen
02.2023 - 08.2023
Team Member
Urban Air Adventure Park
07.2022 - 12.2022
Bachelor of Arts - Logistics And Supply Chain Management
Lamar University
Post-Degree Certificate - Logistics And Supply Chain Management
Houston Community College
High School Diploma -
Yates High School