Fazia Najibullah

• Provided personalized customer service and product recommendations based on individual beauty needs, preferences, and concerns. • Helped customers select and match makeup shades, including foundation, concealer, lipstick, and other complexion and color products. • Opened and closed store, ensuring smooth daily operations and demonstrating reliability. • Prepared and set up beauty area daily, organizing products and displays for optimal customer experience. • Received hands-on training from a Beauty Specialist in applying beauty products to customers and demonstrating proper product use. • Developed knowledge of skincare brands and products for different skin types and helped customers identify suitable skincare options. • Assisted customers with hair-care recommendations and developed knowledge of products for curly, wavy, and straight/normal hair types. • Organized beauty area, fostering a positive and welcoming shopping environment for customers.tomers.

Advised customers on product selection tailored to individual beauty needs.

Maintained up-to-date knowledge of beauty trends and Kohls product offerings.

Assisted in visual merchandising to enhance product displays and customer engagement.

• Oversaw daily store operations, including inventory management, boba and tea preparation, and opening/closing procedures, while training new staff to maintain high quality customer service.
• Trained and mentored new baristas, enhancing team performance and cohesion.
• Implemented inventory management systems to optimize stock levels and reduce waste.