Fábio D.C. Chagas
Cape Coral,FL
Summary
Professional with deep expertise in business management, operational efficiency, and strategic planning. Proven ability to drive growth, improve processes, and deliver exceptional results. Strong focus on team collaboration and adaptability to changing needs. Skilled in financial oversight, marketing, and customer relationship management. Known for reliability, leadership, and results-oriented mindset.
Overview
22
22
years of professional experience
Work History
Businees Owner/Operator
High Standard Multi-Services Corp.
04.2017 - Current
- Established operational procedures to enhance efficiency and service quality.
- Developed marketing strategies that increased customer engagement and brand visibility.
- Managed financial planning, budgeting, and forecasting for sustainable growth.
- Trained and mentored staff to improve performance and ensure service excellence.
- Oversaw inventory management systems to optimize stock levels and reduce costs.
- Analyzed market trends to identify opportunities for business expansion and product development.
- Cultivated relationships with suppliers and partners to enhance service offerings.
- Implemented customer feedback mechanisms to drive improvements in service delivery.
- Established strong customer relationships through excellent communication and attentive service.
- Led project planning and execution, ensuring adherence to timelines and budget constraints.
- Developed and implemented safety protocols to minimize workplace incidents.
- Managed subcontractors and suppliers, fostering strong relationships to enhance project efficiency.
- Leveraged digital tools for streamlined bookkeeping, invoicing, and customer management processes.
Sales Associate
Home Depot
01.2021 - 10.2021
- Enhanced customer experiences through effective product demonstrations and personalized recommendations.
- Managed inventory levels, ensuring stock availability and timely replenishment of merchandise.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Commercial Representative
Alto Padrao Pintura
04.2016 - 02.2017
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify emerging trends and opportunities.
- Collaborated with cross-functional teams to enhance product offerings and customer service.
Production Supervisor
Cebrace Cristal Plano Ltda. – NSG Group
01.2013 - 03.2016
- Supervised production team to ensure adherence to safety and quality standards.
- Managed team performance, providing mentorship and training to improve productivity.
- Analyzed production metrics to identify trends and drive continuous improvement initiatives.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Lead the Coordination of Emergency Team on the entire Factory.
- Facilitated Kaizen events, driving team-led improvements and enhancing problem-solving capabilities.
Logistics Supervisor
Cebrace Cristal Plano Ltda. – NSG Group
05.2011 - 01.2013
- Supervised daily logistics operations, ensuring timely delivery and optimal inventory management.
- Coordinated transportation schedules to enhance service efficiency and reduce operational delays.
- Implemented process improvements that streamlined workflows and increased team productivity.
- Trained and mentored staff on best practices for warehouse management and safety protocols.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Lead the Coordination of Emergency Team on the entire Factory.
- Facilitated Kaizen events, driving team-led improvements and enhancing problem-solving capabilities.
Manufacturing Technician
Cebrace Cristal Plano Ltda. – NSG Group
03.2004 - 05.2011
- Operated and maintained manufacturing equipment to ensure optimal production flow.
- Conducted quality checks on products to uphold industry standards and specifications.
- Implemented process improvements that reduced downtime and enhanced workflow efficiency.
- Monitored inventory levels to ensure timely replenishment of materials necessary for production runs.
- Promoted a positive work environment through effective communication, teamwork, and mutual respect among colleagues.
- Safeguarded workplace safety by adhering to OSHA guidelines and reporting potential hazards promptly.
Education
M.D. - Industrial Engineering
UNISOCIESC
Joinville,SC, BR07.2013
Bachelor of Science - Industrial Engineering
UNIVILLE
Joinville, SC, BR07.2009
Associate of Applied Science - Telecommunications
ETEP
Sao Jose Dos Campos, SP, BR12.2002
Skills
- Manufacturing / Logistics
- Advanced informatics proficiency
- Lean Manufacturing, ISO 9001, OSHAS 18001,FMEA, TPM, PDCA, Six Sigma
- Telecommunications expertise
- Experience in residential remodeling
- Team leadership
- Process improvement
- Incident analysis and prevention
- Quality control assessment
- Sales expertise
- Business operations management
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Other Courses
- ANALYSIS – Advanced Computer Hardware Training Course
- CEBRACE – Leadership, Total Productive Maintenance, Emergency Procedures, Moral Harassment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Home Depot
01.2021 - 10.2021
Businees Owner/Operator
High Standard Multi-Services Corp.
04.2017 - Current
Commercial Representative
Alto Padrao Pintura
04.2016 - 02.2017
Production Supervisor
Cebrace Cristal Plano Ltda. – NSG Group
01.2013 - 03.2016
Logistics Supervisor
Cebrace Cristal Plano Ltda. – NSG Group
05.2011 - 01.2013
Manufacturing Technician
Cebrace Cristal Plano Ltda. – NSG Group
03.2004 - 05.2011
M.D. - Industrial Engineering
UNISOCIESC
Bachelor of Science - Industrial Engineering
UNIVILLE
Associate of Applied Science - Telecommunications
ETEP