Anthony Agu
San Antonio,TX
Summary
Most of the jobs I've worked in the past have had to deal with handling money or some form of retail, but as I'm approaching graduation and pursuing a career in physical therapy, working in areas that will enhance and build upon the knowledge learned so far in classes at school is the top priority. With that said, a hard worker through and through and eager to learn in any passion or interest of mine.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Associate
Lowes Home Improvement
Humble/San Antonio, TX
03.2020 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Answered questions about store policies and addressed customer concerns.
Cashier
The Catch
Humble, TX
05.2019 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Server
Alamo Cafe
San Antonio, TX
02.2019 - 05.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Chili's
Humble, TX
06.2018 - 08.2018
- Was in charge of seating incoming guests at available tables as soon as they walked into restaurant
- Made sure that servers had enough silverware to place on each table for guests
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Recorded available tables after seating each party using specialized seating software.
- Answered customer questions about hours, seating and menu information.
Bagger
Kroger
Humble, TX
02.2018 - 06.2018
- Restock plastic grocery bags on each aisle
- Maintained customer satisfaction by assisting with carrying out goods.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Retrieved grocery carts and baskets from lot and various site locations.
- Worked together with cashiers to guarantee customer satisfaction.
Cashier
McDonald's
Humble, United States
09.2016 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Bus Boy
Shogun Japanese Bar&Grill
Humble, TX
07.2016 - 08.2016
- Sweep and mop floors
- Check/clean bathrooms
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05.2023
Skills
- Cash Register Operation
- Work Task Prioritization
- Customer Relations
- Cooperative Attitude
- Feedback Acceptance
- Guest Satisfaction
- Basic Math Functions
- Service Minded
- Speaking Clearly
- Guest Satisfaction
- Basic Math Functions
- Service Minded
Timeline
Cashier/Customer Service Associate
Lowes Home Improvement
03.2020 - 12.2021
Cashier
The Catch
05.2019 - 08.2019
Server
Alamo Cafe
02.2019 - 05.2019
Host
Chili's
06.2018 - 08.2018
Bagger
Kroger
02.2018 - 06.2018
Cashier
McDonald's
09.2016 - 08.2017
Bus Boy
Shogun Japanese Bar&Grill
07.2016 - 08.2016
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
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