FRANCESCO CASTRONOVO
San Diego,CA
Summary
NREMT-certified EMT with a background in high-risk outdoor operations, guest transport, and fast-paced service environments that demand clear judgment, scene awareness, and exceptional communication. Experienced leading large groups through dynamic ocean conditions while responding to injuries and medical concerns with steady, decisive action. Brings a calm presence, strong customer interaction skills, and a disciplined work ethic shaped by years in safety, hospitality, and transportation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Valet Driver
Preferred Valet Parking
02.2025 - Current
- Managed high-value vehicles in high-pressure event settings.
- Operated vehicles safely and efficiently in high-traffic environments.
Ocean Safety Lead / Tour Guide
La Jolla Kayak
01.2022 - 01.2024
- Guided diverse groups of 20+ through dynamic surf and sea-cave kayaking tours, ensuring safety and engagement throughout experiences.
- Enhanced customer experience through personalized service and attention to group dynamics.
Busser
Manhattan of La Jolla
01.2021 - 01.2022
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
Beach Operations
San Diego Bike & Kayak
01.2020 - 01.2020
- Worked effectively in fast-paced environments.
- Operated various truck types to transport kayaks safely and efficiently.
Education
B.S. - Sustainability
San Diego State University
01.2026
High School - undefined
La Jolla High School
01.2022
Skills
- Excellent customer service
- Critical decision-making skills
- CPR and first aid
- Basic life support
- Time management skills
- Patience and composure
- Quick decision making
- Public speaking
- Creative solutions
- Guest relations
Certification
- NREMT – Nationally Registered EMT
- California EMT Certification (Active)
- CPR/AED & First Aid
Timeline
Valet Driver
Preferred Valet Parking
02.2025 - Current
Ocean Safety Lead / Tour Guide
La Jolla Kayak
01.2022 - 01.2024
Busser
Manhattan of La Jolla
01.2021 - 01.2022
Beach Operations
San Diego Bike & Kayak
01.2020 - 01.2020
High School - undefined
La Jolla High School
B.S. - Sustainability
San Diego State University
EMERGENCY RESPONSE HIGHLIGHTS
Assisted in real-life surf and cliffside incidents requiring fast assessment and calm leadership. Experienced in panic, exhaustion, minor trauma, and ocean-related injuries. Highly comfortable in uncontrolled environments requiring rapid judgment.