Jeffrey Wingate
Mount Sterling,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced law clerk in a prison environment with over thirty years of experience in business and customer relations. Excellent reputation for resolving problems and improving prisoners quality of life. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic about being affiliated with a legal environment and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the responsibilities of a United States District Court Intake Clerk. Motivated to learn, grow and excel in the position and not take for granted this opportunity for redemption.
Overview
33
33
years of professional experience
Work History
Product Specialist
Cheap Chevrolet
Flemingsburg, KY
04.2021 - Current
- Researched General Motors technical specifications and accurately communicated information to customers.
- Continually expanded knowledge of General Motors product line.
- Created customer base and sales, logged phone numbers and email addresses to contact customers for follow-ups.
- Trained and provided coaching to two junior team members.
- Assisted with demonstrations for General Motors to showcase functionality.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Retained existing clients and closed 168 new sales in six month period by extending high quality and efficient support service.
- Followed up with clients to verify optimal customer satisfaction following sale and problem resolution.
Law Clerk
Bureau Of Prisons
Butner, NC
11.2015 - 11.2020
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms in Third, Fourth, Fifth and Sixth Circuits.
- Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedential cases.
- Investigated facts and laws to determine strategies for case preparation.
- Assisted attorneys with case organization and administrative tasks.
- Met with clients to gather case information and discuss upcoming litigation.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Increased satisfaction among law clients by applying best practices to solve complex issues efficiently.
- Researched legal authority using Lexis Nexis and West Law to identify tenable solutions applicable to criminal law.
- I had advantage of three years of on job training by Georgetown Law School graduate while incarcerated.
Owner/Operator
Willin Way Auto Sales
MOUNT STERLING, KENTUCKY
01.2001 - 06.2014
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Trained and developed team members to build human capital.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Optimized team hiring, training and performance.
- Generated revenues yearly and effectively capitalized on industry growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained and motivated employees to perform daily business functions.
- Devised processes to boost long-term business success and increase profit levels.
Owner/Operator
Wingate Equipment Rental
Mount Sterling, Kentucky
05.1996 - 04.2001
- Managed day-to-day business operations.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Trained and developed team members to build human capital.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Optimized team hiring, training and performance.
- Generated revenues yearly and effectively capitalized on industry growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Aligned branding initiatives and sales strategies with client goals.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained and motivated employees to perform daily business functions.
- Devised processes to boost long-term business success and increase profit levels.
- Improved records management systems for leases and contracts to boost renewals timeliness.
Quality Manager
Donnely Corporation
MOUNT STERLING, KENTUCKY
04.1994 - 07.1996
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major mold injection devices on floor.
- Improved quality processes for increased efficiency and effectiveness.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Adhered to all legal, safety and health standards.
- Developed and deployed production control plans and created work instructions and procedures.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Collaborated with contract representatives and oversaw quality control implementations and reporting.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Sorted product and provided expertise on non-conforming product requirements.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Devised specifications for processes.
- Led quality-assurance projects and enhanced productivity, realizing increase in profits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Rejected defective products and approved correct products.
Quality Engineer
Toyota Motor Manufacturing Kentucky
Georgetown, Kentucky
05.1987 - 04.1994
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Integrated diagnostic automation to accelerate and sharpen post-production testing.
- Developed training protocols in alignment with company quality standards regulations.
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
- Participated in multi-disciplinary defect reviews to discern and address root causes.
- Supported quality team members during corrective action updates.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Utilized knowledge of quality standards to develop action plans.
- Produced reports on diagnostic outcomes, non-compliance issues and other negative factors discovered during production.
- Demonstrated product and quality expertise in product inspections.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Coordinated with quality control staff to complete inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Managed project documents, blueprints and specifications.
- Made and checked complex engineering computations quickly and accurately.
- Performed quality control procedures on equipment and materials.
- Performed analysis on Camry technical designs and prototypes in development stage.
- Implemented safety and accident prevention programs for each project.
- Responded to technical concerns quickly and effectively devised solutions.
- Developed and implemented process flow improvement and standardization projects.
- Collaborated with on-site directors, operations managers and supervisors on engineering projects.
- Monitored project progress, ensuring conformance to design specifications and safety standards.
- Researched and investigated project requirements.
Education
Legal Assistant/Paralegal -
Blackstone Career Institute
Allentown, PA01.2018
Criminal Law -
Blackstone Career Institute
Allentown, PA02.2018
Civil Litigation -
Blackstone Career Institute
Allentown, PA08.2018
Bachelor of Science - Industrial Engineering
Morehead State University
Morehead, KY05.1985
Skills
- Document filing
- Legal Jargon Knowledge
- Case management
- Legal Research Lexis Nexus and West Law
- Processing case Information
- Intake assessment
- Eligibility review
- Problem-solving abilities
- Analytical and Critical Thinking
- Active Listening
- Flexible and Adaptable
- Problem-Solving
- Professional demeanor
- Outstanding Interpersonal Skills
- Public Relations
Timeline
Product Specialist
Cheap Chevrolet
04.2021 - Current
Law Clerk
Bureau Of Prisons
11.2015 - 11.2020
Owner/Operator
Willin Way Auto Sales
01.2001 - 06.2014
Owner/Operator
Wingate Equipment Rental
05.1996 - 04.2001
Quality Manager
Donnely Corporation
04.1994 - 07.1996
Quality Engineer
Toyota Motor Manufacturing Kentucky
05.1987 - 04.1994
Legal Assistant/Paralegal -
Blackstone Career Institute
Criminal Law -
Blackstone Career Institute
Civil Litigation -
Blackstone Career Institute
Bachelor of Science - Industrial Engineering
Morehead State University