Dolores Samudio
Summary
Seasoned Manager and Small Business Owner with a proven track record at Awaloo Printing, adept in complex problem-solving and exceptional customer service. Leveraged critical thinking and printing equipment proficiency to enhance operational efficiency and customer satisfaction. Cultivated strong relationships and consistently exceeded quality expectations, showcasing active listening and verbal communication skills.
Overview
9
9
years of professional experience
Work History
Manager
Awaloo Printing
01.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
- Developed proficiency in operating various printing equipment.
- Enhanced customer satisfaction by providing accurate, on-time delivery of printed materials for various clients.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
- Proofed all job orders, securing client approval prior to production.
Small Business Owner
Printing Company
02.2016 - 01.2024
- Established strong customer relationships through excellent communication and attentive service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Enhanced printing efficiency by performing regular maintenance and troubleshooting on printing press equipment.
Education
Business
Palo Alto College
San Antonio, TX06.2026
Skills
- Complex Problem-Solving
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Verbal and Written Communication
- Payment Processing
Timeline
Manager
Awaloo Printing
01.2024 - Current
Small Business Owner
Printing Company
02.2016 - 01.2024
Business
Palo Alto College
Similar Profiles
Phillip KaszaPhillip Kasza
Printing Supervisor at Olmsted Printing / Master Printing GroupPrinting Supervisor at Olmsted Printing / Master Printing Group
MOHD RAMDI BIN MUSLI MOHD RAMDI BIN MUSLI null
FREELANCE GRAPHIC DESIGNER at DA VINCI PRINTING, RED BRICK PRINTINGFREELANCE GRAPHIC DESIGNER at DA VINCI PRINTING, RED BRICK PRINTING
RYAN GRADY JRRYAN GRADY JR
Order Selector at Gateway Printing & Office SupplyOrder Selector at Gateway Printing & Office Supply
MYRIAM CHERIFMYRIAM CHERIF
Manager at McDonald'sManager at McDonald's
Irene LopezIrene Lopez
Manager at YuYu's Chinese RestaurantManager at YuYu's Chinese Restaurant