AMBER RICHARDS
Chicago,Illinois
Summary
Over 15 years of Health Care experience, customer service and management experience. Skilled in project coordination, time management, and the ability to work with a team to achieve department objectives. Proficient in several computer software programs including Microsoft Office.
Overview
12
12
years of professional experience
Work History
Clerk
United States Postal Service, USPS
Chicago, IL
10.2017 - 02.2022
- Processed Military, Foreign, and Domestic mail in preparation for delivery.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
PATIENT CARE COORDINATOR/ RECEPTIONIST
Physicians Immediate Care
Alsip, IL
03.2018 - 11.2018
- Welcomed guests and clients in upbeat and friendly manner
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
- Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions
- Managed clerical needs of company employees, including copying, faxing and file management
- Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Maintained reception area clean and neat.
PATIENT CARE INFORMATION ASSOCIATE
ADVOCATE CHRIST MEDICAL CENTER
Oak Lawn, IL
12.2014 - 03.2018
- Assisted with ADLs
- Read and recorded temperature, pulse and respiration
- Provided patients and families with emotional support
- Prepared patient rooms prior to their arrival
- Assisted with adequate nutrition and fluid intake
- Completed and submitted clinical documentation in accordance with agency guidelines
- Provided personal nursing care in pre- and post-operative situations
- Administered simple range of motion exercises.
PATIENT CARE TECHNICIAN
REHABILATION INSTITUTE OF CHICAGO
Chicago, IL
12.2011 - 05.2015
- Assisted with ADLs
- Assisted with adequate nutrition and fluid intake
- Completed and submitted clinical documentation in accordance with agency guidelines
- Read and recorded temperature, pulse and respiration
- Administered simple range of motion exercises
- Assisted in application of traction devices
- Comforted patients and provided them with reassurance and encouragement.
Education
Certified Nursing Assistant - CNA
Samland Institute of Allied Health And Technology
Chicago, IL09.2005
Skills
- Reliable and Punctual
- Attention to Detail
- Mail Sorting and Routing
- Information Processing
- Problem Solving
- Microsoft Office
- Caregiver Relations
- Vital Signs Collection
- CNA Certification
- Empathy and Compassionate Care
- HIPAA Compliance
Timeline
PATIENT CARE COORDINATOR/ RECEPTIONIST
Physicians Immediate Care
03.2018 - 11.2018
Clerk
United States Postal Service, USPS
10.2017 - 02.2022
PATIENT CARE INFORMATION ASSOCIATE
ADVOCATE CHRIST MEDICAL CENTER
12.2014 - 03.2018
PATIENT CARE TECHNICIAN
REHABILATION INSTITUTE OF CHICAGO
12.2011 - 05.2015
Certified Nursing Assistant - CNA
Samland Institute of Allied Health And Technology
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