Miryam Soto
Lake Elsinore,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated through roles at Door Dash and Stater Bros. Skilled in GPS mapping and relationship building, I excel in fast-paced environments, ensuring timely and accurate deliveries. My dedication to continuous improvement and exceptional service has consistently driven positive outcomes.
Overview
16
16
years of professional experience
Work History
Food Delivery Driver
Door Dash
11.2022 - 05.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Journeyman Grocery Clerk
Stater Bros
12.2007 - 03.2021
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Efficiently processed customer transactions using cash registers and other point-of-sale systems, ensuring accuracy in all financial exchanges.
- Participated in ongoing training sessions, implementing newly learned strategies into daily work practices for continuous improvement.
- Enhanced store organization by restocking shelves promptly and accurately according to planograms.
Education
High School Diploma -
Mountain View Continuation
Santa Ana, CA06.1989
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Dedicated Team Player
- Relationship Building
- Safe Food Handling
- Flexible Schedule
- Customer Communication
- Valid Driver's License
- Clean Driving Record
- Safety awareness
- GPS mapping
Languages
Spanish
Native or Bilingual
Timeline
Food Delivery Driver
Door Dash
11.2022 - 05.2024
Journeyman Grocery Clerk
Stater Bros
12.2007 - 03.2021
High School Diploma -
Mountain View Continuation