Ruth Zarate-Cruz

• Developed promotional strategies to increase sales volume.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Maintained up-to-date knowledge of store merchandise and policies.
• Developed strong customer relationships through personalized service and product knowledge.
• Trained new associates on product offerings, sales techniques, and customer service protocols.
• Collaborated with team members to achieve daily sales goals and improve store performance.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

Encouraged positive interactions between children by providing supervision at all times.

• Implemented discipline strategies when needed while ensuring the safety of all students.
• Developed positive relationships with families by communicating regularly about their child's development.
• Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
• Maintained a clean, organized environment fostering a nurturing atmosphere.

• Handled money transactions accurately while following company procedures for handling cash payments.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Monitored dining room for cleanliness and proper set-up at all times.

• Greet guests upon arrival and provide them with menu information as needed.
• Deliver prepared meals to designated locations within specified time frames.
• Managed multiple tasks simultaneously while meeting deadlines under pressure.
• Maintained a clean and safe working environment by adhering to all health and safety regulations.

• Conducted inventories on a regular basis to track stock levels.
• Developed promotional strategies to increase sales volume.
• Maintained cleanliness of store environment including floors, windows, displays.
• Processed transactions using a point-of-sale system.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.