Anthony Stone
Ramsey,MN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Impound Lot Manager
City Of Minneapolis
05.2020 - 05.2024
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Contributed to a positive work environment by fostering teamwork, motivating employees, and leading by example.
- Improved team productivity by effectively delegating tasks, monitoring performance, and providing constructive feedback.
- Negotiated favorable contracts with vendors for supplies and services, lowering overall operational costs.
- Resolved escalated customer issues promptly by addressing concerns and providing satisfactory solutions, preserving customer loyalty.
Operations Analyst
City of Minneapolis
11.2008 - 05.2020
- Management of community-based projects in highly politically charged environments where care needs to be provided in balancing the needs of City Council Members, Citizens, and the Public Works Department.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
Parking Systems Analyst
City of Minneapolis
03.2001 - 11.2008
- Management of the Parking Systems Computer Network (500+nodes)
- This includes all switching and routing equipment, servers for multiple platforms (count systems, accounting packages, etc.)
- Website development/creation – Developed and maintained multiple websites.
- Enhanced system efficiency by identifying and resolving complex technical issues.
Midwest Regional Manager
Lanier Parking Systems
05.1999 - 03.2001
- Client Retention – Built and fostered relationships with business clients, vendors and contractors.
- Always providing solutions that are customer and/or client first.
- Set Benchmarks for all aspects of the operation including Employee (HR) concerns, Budget (P&L), Customer Service (our parkers), and Customer Satisfaction (our clients).
- Delivered consistent year-over-year revenue growth by cultivating a motivated workforce dedicated to achieving ambitious sales targets.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
Operations Manager
Central Parking
08.1997 - 05.1999
- Direct oversight and supervision of 21 parking ramps and their management staffs
- Created training material and trained management staff as managers progressed along their respective career paths
- Improved operational efficiency – Worked with managers to improve operations allowing for an overall better parking experience our customers.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZSkills
- Team Leadership
- Decision-Making
- Problem Resolution
- Managing Operations and Efficiency
- Customer Satisfaction
- P&L Administration
Leadership Roles
- MPEA Union, President, 400 – 500 Independent employee union with $1million in assets, Contract negotiations/Collective Bargaining with City’s HR Management team to re-new employee contract (every three years), Direct oversight on all employee matters and disciplinary actions up to and including the filing of grievances.
- MAPP, President
- MAPP, Treasurer, Kept the association afloat and created Minnesota’s annual Parking Professionals Networking Day which continues to be our PGT golf tournament.
Training
- CISSP – Certified Information Systems Security Professional
- PCI – ISA; Internal Security Auditor
- CCNA - Cisco Certified Network Associate
- MCSE – Microsoft Certified Systems Engineer
- MCP - Microsoft Certified Professional
Quote
Golden Rule: Do unto others as you would have them do unto you.
Luke 6:31
Timeline
Impound Lot Manager
City Of Minneapolis
05.2020 - 05.2024
Operations Analyst
City of Minneapolis
11.2008 - 05.2020
Parking Systems Analyst
City of Minneapolis
03.2001 - 11.2008
Midwest Regional Manager
Lanier Parking Systems
05.1999 - 03.2001
Operations Manager
Central Parking
08.1997 - 05.1999
Bachelor of Science - Political Science
Arizona State University