Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Fedena Petit Frere

Mattapan,MA

Summary

Proven to excel in high-pressure environments, I enhanced guest satisfaction at Jeffel Hotel by leveraging strong multitasking abilities and exceptional customer service skills. Collaborated effectively with teams to maintain a clean, welcoming atmosphere, showcasing my ability to manage multiple demands while ensuring positive outcomes.

Overview

7
years of professional experience

Work History

Jeffel Hotel

Waitress
03.2017 - 02.2024

Job overview

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Heloddie Le Russon
Saint Marc, Haiti

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration

Timeline

Waitress

Jeffel Hotel
03.2017 - 02.2024

Heloddie Le Russon

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Fedena Petit Frere