Federico Gomez-Bolona
Coral Gables
Summary
Dynamic professional with extensive experience in customer service and client relations at P&G Foods Industries. Proven ability to resolve issues effectively and enhance customer satisfaction. Skilled in cash handling and team collaboration, consistently fostering a positive environment and achieving high service standards.
Overview
4
4
years of professional experience
Work History
Exposition Assistant
P&G Foods Industries
Miami
06.2024 - Current
- Help the owner with exposition setups and client relations.
- Help customers with inquiries promptly, providing information about products and services.
- Greeted visitors, clients and guests in a professional manner.
Guest Service Representative
City of Coral Gables
Miami
12.2024 - 08.2025
- Resolved customer complaints through effective communication and problem-solving.
- Trained new staff on customer service protocols and best practices.
- Handled reservations and scheduling for community events and services.
- Assisted customers with inquiries and service requests at city facilities.
Pizza Delivery Driver
Miami’s Best Pizza
Coral Gables
09.2024 - 01.2025
- Managed cash transactions accurately at point of sale.
- Handled customer inquiries and resolved issues professionally.
- Delivered pizzas promptly to ensure customer satisfaction.
Summer Camp Counselor
Keybees Camp
Key Biscayne
06.2022 - 07.2024
- Led daily activities for children, ensuring safety and engagement.
- Facilitated team-building exercises to promote cooperation among campers.
- Supervised outdoor games, maintaining a fun yet safe environment for participants.
Education
Associate of Arts - Agricultural Business And Management
Santa Fe College
Gainesville, Florida, FL06-2026
Associate of Arts - Agricultural Business
Miami-Dade College
Miami, FL06-2025
High School Diploma -
Westminster Christian School
Miami, FL05.2024
Skills
- Customer service
- Team building
- Cash handling
- Client relations
- Problem resolution
- Communication skills
- Team collaboration
- Computer skills
- Business correspondence
Timeline
Guest Service Representative
City of Coral Gables
12.2024 - 08.2025
Pizza Delivery Driver
Miami’s Best Pizza
09.2024 - 01.2025
Exposition Assistant
P&G Foods Industries
06.2024 - Current
Summer Camp Counselor
Keybees Camp
06.2022 - 07.2024
Associate of Arts - Agricultural Business And Management
Santa Fe College
Associate of Arts - Agricultural Business
Miami-Dade College
High School Diploma -
Westminster Christian School