Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fedimar Soto

Miami,FL

Summary

Dynamic professional with a proven track record at AMG Shipping LLC, excelling in customer service and office administration. Leveraged Microsoft Excel to streamline invoice processing, enhancing financial accuracy. Known for creative adaptability and clear communication, Skilled in document preparation and fostering professional relationships.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

3
3
years of professional experience

Work History

IMPERIAL DECOR

AINUD BOGAERT
05.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Improved time management skills by consistently meeting deadlines for completing custom balloon orders prior to events.
  • Showcased adaptability by modifying designs based on specific venue limitations such as space constraints or environmental conditions.
  • Leveraged social media platforms for marketing purposes, generating increased visibility and attracting new clients.
  • Collaborated with event planners to seamlessly integrate balloon artistry into overall event design and atmosphere.
  • Increased client satisfaction by tailoring balloon creations to individual preferences and event themes.
  • Expanded clientele base through positive word-of-mouth referrals, generated from exceptional performances at events.
  • Researched and analyzed markets to identify trends and gain competitor insights for promotional purposes.

AMG SHIPPING LLC

ADRIANA NEWMAN
04.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Supported legal proceedings as needed by gathering relevant documentation, drafting correspondence, and liaising between parties when necessary.

Aromas Del Peru

NICOLE ASTETE
01.2022 - 05.2022
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

High School Diploma -

FELIX VARELA SENIOR HIGH SCHOOL
15255 SW 96 STREET
03-2019

Skills

  • Document preparation
  • Customer service-focused
  • Business administration
  • Valid [Florida] driver's license
  • Data entry
  • Creative and adaptable
  • Clear communication
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

IMPERIAL DECOR

AINUD BOGAERT
05.2023 - Current

AMG SHIPPING LLC

ADRIANA NEWMAN
04.2022 - Current

Aromas Del Peru

NICOLE ASTETE
01.2022 - 05.2022

High School Diploma -

FELIX VARELA SENIOR HIGH SCHOOL

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Fedimar Soto