Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felauai Galuvao

Puyallup,WA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Burlington
Mesquite, TX
10.2023 - 03.2024
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Monitored cashier performance, providing feedback as needed.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.

Server/ Cashier /Order Taker

Bjs Restaurants Inc
Mesquite, TX
05.2023 - 03.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.

Education

High School Diploma -

Samoana High School
Pago Pago, AS
06-1997

Skills

  • Transaction Approvals
  • Heavy Lifting
  • Flexible Schedule
  • Team Leadership
  • Cash Drawer Reconciliation
  • POS System

Timeline

Cashier Team Lead

Burlington
10.2023 - 03.2024

Server/ Cashier /Order Taker

Bjs Restaurants Inc
05.2023 - 03.2024

High School Diploma -

Samoana High School

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Felauai Galuvao