Felecia Hawkins
Sacramento,California
Summary
Looking for a position to where I can utilize my skills in being a team player. In helping out to make sure someone's loved one is being properly cared for.
Being able to advance and practice my skills in the health care field for the elderly. Finding a position that would allow me to achieve the opportunity to pursue furthering my knowledge in this field.
Overview
20
20
years of professional experience
Work History
Home Health Aid /Care Giver
Live Well at Home by Eskaton
Roseville, CA
05.2017 - Current
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained sanitary residents' and program rooms.
- Answered patient calls for care and feeding.
- Maintained accurate records of patient care, condition, progress and concerns.
- Cooked appetizing and satisfying meals and snacks.
- Maintained a clean, healthy and safe environment.
In Home Care Provider
In Home Supportive Services
Sacramento, CA
08.2011 - 07.2017
Daily duties conducted for client. Such as Preparing healthy meals, assist with grooming, transferring client to and from bed to wheelchair. Showering and assist with dressing. Light laundry, also light house cleaning
Responsible for accompanying client to and from all doctors appointments. Keep all documents from doctors and therapist documented.
Some wound and skin care, also require some bandage change.
Assist with administering medications.
Keeping all updated information and documents of client filed and documented at all times
Responsible for accompanying client to and from all doctors appointments. Keep all documents from doctors and therapist documented.
Some wound and skin care, also require some bandage change.
Assist with administering medications.
Keeping all updated information and documents of client filed and documented at all times
Child Care Worker
Terry's Family Daycare
Fountain Valley, CA
03.2008 - 07.2011
- Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
- Redirected poor behavior using the positive reinforcement method.
- Gave one-on-one attention to students, while maintaining overall focus on the entire group.
- Designed and implemented a point system to encourage positive behavior.
- Physically and verbally interacted with students throughout the day.
- Redirected students using Positive Behavior Support (PBS).
- Established a safe play environment for the students.
- Attended monthly staff training sessions.
- Led activities that developed students' physical, emotional and social growth.
- Organized instruction material, including constructing bulletin boards and setting up work areas.
Front Desk Supervisor
Skid Row Housing Trust
Los Angeles, CA
03.2004 - 01.2008
- Collaborated with maintenance and housekeeping to .
- Improved customer service ratings through .
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
- Recruited and trained 4 new members of the guest service team.
- Resolved service-related problems in a timely manner.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Developed departmental objectives, work schedules, budgets and policies.
- Updated team members about changes in hotel products, services, pricing and policies.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
Education
High School Diploma - undefined
Centennial High School
Compton, CA1988
Skills
- Quality assurance
- Service-oriented
- Courteous
- Computer knowledge
- Natural leader
- Efficient
- Event planning and coordination
- Team building
- Diligent
- Prompt
- People Person
- Hospitality background
Timeline
Home Health Aid /Care Giver
Live Well at Home by Eskaton
05.2017 - Current
In Home Care Provider
In Home Supportive Services
08.2011 - 07.2017
Child Care Worker
Terry's Family Daycare
03.2008 - 07.2011
Front Desk Supervisor
Skid Row Housing Trust
03.2004 - 01.2008
High School Diploma - undefined
Centennial High School
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