Felecia Lawson

• Provided case management support to 10 plus clients, assisting them with accessing necessary resources.
• Organized and maintained client files to ensure all documentation is up to date.
• Facilitated life skills programs to promote client independence and improve their quality of life.
• Collaborated with multidisciplinary teams to ensure clients receive comprehensive support in groups of 7 or more.
• Provided support to clients in navigating mental health resources and services.
• Conducted assessments to identify client needs and develop personalized recovery plans.

• Coordinated post-program resources and support for clients transitioning out of care.
• Managed a caseload of over 25 clients, providing transportation, resources, and regular check-ins.
• Developed and facilitated community engagement through social media, promoting job opportunities and resources.
• Hosted monthly events for Aftercare and Rapid Rehousing clients.
• Trained staff on Crisis Intervention (CPI) techniques.
• Conducted site visits to Safe Place stores and maintained detailed client records in Apricot.

Assisted at-risk youth with daily routines, including work, meals, and life skills development.

• Ensured clients’ safety and well-being by conducting room checks and distributing medications.
• Maintained daily records in Apricot, noting activities and achievements for 20 plus clients.
• Assigned and monitored client tasks, ensuring they met the necessary requirements.
• Provided compassionate support to individuals, fostering a safe and nurturing environment.
• Implemented behavior management techniques to enhance residents' social skills and emotional well-being.

• Provided after-hours customer service to families, restoring water services and resolving issues.
• Planned and scheduled routes for meter reading, ensuring accurate billing and contractor communication.
• Collected and recorded water meter readings, including hydrant readings for contractors.

• Delivered lessons and maintained classroom management in the absence of regular teachers.
• Worked closely with students, including those with special needs, to meet educational goals.
• Assisted with administrative tasks and supported teachers in various classroom activities.

• Provided administrative support, including filing paperwork and contracts.
• Assisted in generating solar energy leads, coordinating with sales teams to streamline processes.

• Assisted children in both one-on-one and group settings, meeting individual needs.
• Participated in professional development, attending conferences and workshops to enhance teaching skills.
• Completed required 15 hours of annual training for the Department of Social Services.

• Worked with children ages 0-5, teaching essential life skills such as feeding, potty training, and social development.
• Supported the emotional and developmental growth of children in a nurturing environment.