Jasmine Biggs
Chicago,IL
Summary
Dedicated and compassionate professional with a Bachelor's Degree in Social Work, and extensive experience in crisis intervention and housing services. Proven ability to provide empathetic support and effective solutions for individuals. Strong background in coordinating with community resources, advocating for clients and implementing housing stability programs. Committed to improving the well-being of vulnerable population through proactive and tailored approaches.
Overview
4
4
years of professional experience
Work History
Housing Support Specialist
Renaissance Social Services
Chicago, IL
10.2023 - Current
- Assess housing barriers of individuals & families experiencing homelessness
- Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This includes intake interview to determine client’s needs, goals, and eligibility.
- Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.
- Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
Mental Health Advocate
Riveredge Hospital
Forest Park, IL
01.2023 - 08.2023
- Conducted group therapy for both inpatient and outpatient clients with their families.
- Created S.E.L., where both staff and clients felt comfortable to express themselves, to maintain a healthy work environment.
- Resolved issues, deescalating major conflicts and concerns throughout the course of the day.
- Conducted Creative Art Therapy session with patients.
- Drafted treatment plans for patients.
- Conducted BIRPs( Behavior, Intervention, Response, and Plan) at the end of each shift for incoming staff.
Administrative Assistant/Clerk
CPS
Chicago, IL
10.2020 - 12.2022
- Trained staff on office procedures and software applications.
- Established professional and collaborative working relationships with vendors, parents, and other external parties.
- Handled and receipted incoming cash, and balanced receipts.
- Handled confidential documents in an organized fashion according to established protocol.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Crisis Intervention Specialist
Bobby E Wright
Chicago, IL
06.2020 - 09.2021
- Assisted in dealing with substance abuse, mental and physical illness, poverty, unemployment, and physical abuse.
- Referred patient, client, and family to community resources for housing and treatment to assist in recovery.
- Educated clients and community members about mental and physical illness, abuse, medication, and available community resources.
- Modified treatment plans according to changes in client status.
- Provided crisis intervention services to individuals in need of emotional support and guidance.
Education
Bachelor of Science - Social Work
Wilberforce University
Wilberforce, OH05-2020
Skills
- Microsoft Office Suite
- Oracle
- KRONOS
- Aspen
- Administrative Support
- Patient support
- Client Advocacy
- Group Therapy
Affiliations
- Sports Coaching
Timeline
Housing Support Specialist
Renaissance Social Services
10.2023 - Current
Mental Health Advocate
Riveredge Hospital
01.2023 - 08.2023
Administrative Assistant/Clerk
CPS
10.2020 - 12.2022
Crisis Intervention Specialist
Bobby E Wright
06.2020 - 09.2021
Bachelor of Science - Social Work
Wilberforce University
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