Beau Trim
Monroe,WA
Summary
Dynamic and adaptable professional with extensive hands-on experience in skilled trades and a commitment to ongoing education in Information Technology. Proven ability to quickly learn new concepts, troubleshoot complex problems, and deliver high-quality results independently and collaboratively in fast-paced environments. Recognized for a strong work ethic, meticulous attention to detail, and exceptional customer service skills. Eager to leverage diverse expertise and contribute meaningfully across various industries while pursuing opportunities for growth and development.
Overview
10
10
years of professional experience
Work History
Senior Auto Glass Technician
Safelite Auto Glass
Everett, WA
01.2012 - 01.2022
- Managed daily workload of 7 customer jobs, consistently exceeding performance expectations while achieving high quality scores.
- Facilitated training and mentorship of new technicians to uphold company standards and safety protocols.
- Engaged in maintenance and repair of high-profile and specialty vehicles to ensure optimal performance and client satisfaction.
- Executed advanced driver assistance systems (ADAS) recalibration procedures, maintaining strict compliance standards.
- Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
- Increased company revenue through successful upselling of additional products and services during customer interactions.
Garage Door Technician
Specialty Door Service
01.2017 - 01.2018
- Performed installation and upkeep of overhead garage doors and passage doors to ensure optimal functionality and safety.
- Executed programming of motors and closers to enhance operational accuracy and reliability.
- Diagnosed problems through meticulous troubleshooting and implemented effective repair strategies to restore functionality.
- Conducted various installation and repair tasks utilizing hand and power tools, emphasizing safety protocols and operational effectiveness.
- Maintained accurate records of service calls, ensuring quality assurance through detailed documentation.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Utilized troubleshooting skills to diagnose complex mechanical problems quickly, minimizing downtime for clients'' businesses or homes.
Education
Associates - Technical Arts, Information Technology
Everett Community College
Everett, WA04-2026
Skills
- Effective organizational skills
- Team-oriented and self-sufficient
- Strong multitasking with attention to detail
- Proficient in Microsoft Office
- IT problem-solving expertise
- Proficient in Google Workspace
- Diagnosing problems
- Power tool operation
Accomplishments
- Phi Theta Kappa honoree (EVCC Chapter) for maintaining a 3.5+ GPA over four consecutive quarters.
- Received management recognition at Safelite AutoGlass for superior performance and customer satisfaction, resulting in multi-level technician promotions.
Timeline
Garage Door Technician
Specialty Door Service
01.2017 - 01.2018
Senior Auto Glass Technician
Safelite Auto Glass
01.2012 - 01.2022
Associates - Technical Arts, Information Technology
Everett Community College
ACKNOWLEDGMENTS
- Recognized by Phi Theta Kappa (EVCC Chapter) for maintaining a 3.5+ GPA for four consecutive quarters.
- Recognized by Safelite Autoglass management for excellence in work and customer service, resulting in advancement through multiple Technician levels.