Feleece Mitchell
Washington,DC
Summary
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 3 years of hands-on experience in administrative roles.
Overview
4
4
years of professional experience
Work History
Receptionist (Seasonal)
H&R Block / Advisors Present
Upper Marlboro, MD
01.2024 - Current
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments and meetings for management team.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.
Executive Assistant
ArtsGroup / StudioPlace
Temple Hills, MD
06.2022 - 03.2023
- Assisted in managing the Summer Youth Employment Program of 2022 and the creation of the 2023 Program.
- Coordinated meeting and work schedules for staff teams and executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Insurance Agent
AFLAC
Silver Spring, MD
10.2019 - 03.2021
- Maintained accurate records of all insurance transactions using computer software systems.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Responded to customer inquiries and problems to promote great service.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Education
BA in Mass Media / Journalism with a concentration in Graphic Design -
UNIV. DISTRICT OF COLUMBIA
01.2002
Skills
- Google Suites
- Microsoft Office
- Problem-Solving
- Project Management Tools
- Information Protection
- Data Entry
- Administrative Support
- Office Management
- Time Management
- Scheduling
Timeline
Receptionist (Seasonal)
H&R Block / Advisors Present
01.2024 - Current
Executive Assistant
ArtsGroup / StudioPlace
06.2022 - 03.2023
Insurance Agent
AFLAC
10.2019 - 03.2021
BA in Mass Media / Journalism with a concentration in Graphic Design -
UNIV. DISTRICT OF COLUMBIA
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