Felessia Galvan
Victoria,TX
Summary
I graduated Victoria Beauty College May of 2020. I am seeking training and employment to grow my skills. I have completed all my hours and Victoria Beauty College and passed my State Board Written exam. I will be taking my State Board Physical in 3 months. I am moldable, reliable and motivated.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Grace Transition Education Services
06.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Job Skills Trainer
Grace Transition Education Services
01.2023 - 06.2023
- Provided assistance to customers by teaching job skills
- Submitted biweekly reports on customer
- Assisted with teaching time management for the customer.
Restoration House Ministries – Resident Coordinator
01.2021 - 01.2023
- Scheduled intakes, Appointments, and other activities
- Taught residents' skills such as time management, problem solving, creating grocery lists, budgeting, cleaning, adhering to schedule, parenting classes, etc
- Submitted daily updates to Director.
Cricket Wireless- Store Manager
01.2014 - 01.2016
- Resolve customer complaints regarding sales and service
- Keep track of store inventory
- Coordinate employee schedules
- Sales
Education
Completed Required Cosmetology Hours - Cosmetology
Victoria Beauty College Inc
Victoria, TX05.2020
Skills
- Leadership
- Problem solving
- Communicating effectively
- Quick learner
- Adaptable
- Customer Service
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- File Organization
- Microsoft Excel
- Computer Proficiency
- Customer Relations
- Strong Problem Solver
- Critical Thinking
- Scheduling
- Scheduling and calendar management
- Professional Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Grace Transition Education Services
06.2023 - Current
Job Skills Trainer
Grace Transition Education Services
01.2023 - 06.2023
Restoration House Ministries – Resident Coordinator
01.2021 - 01.2023
Cricket Wireless- Store Manager
01.2014 - 01.2016
Completed Required Cosmetology Hours - Cosmetology
Victoria Beauty College Inc
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