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Dynamic Operations Professional with 10 + years of experience. Proven leadership expertise with established vision for success and created a path toward goal achievement while fostering teamwork, collaboration, and job accountability. Demonstrates the ability to drive large and complex projects, lead positive client experiences, secure new business, and develop productive working partnerships. Excels as a knowledgeable trainer, mentor, and resource with a strong ability to build, manage and elevate high performance among cross-functional teams. Recognized for a decisive work approach, taking the initiative to improve operational efficiencies and navigate positive change management to address critical business needs.

Dynamic administrative professional with proven expertise at YMCA Camp Classen, excelling in customer service and operational efficiency. Recognized for enhancing client relations and implementing effective documentation processes. Proficient in Microsoft Office Suite and skilled in problem-solving, consistently delivering exceptional results in fast-paced environments.

Detail-oriented professional with expertise in project management and customer service. Proven ability to manage schedules effectively and resolve conflicts efficiently. Strong time management and communication skills enhance team collaboration and project success.

Highly passionate, dedicated, and self-motivated professional seeking a fulfilling role in the field of Business Management to showcase my exceptional skills. With a diverse education and extensive experience in Business Management, I am confident in my ability to excel in any challenge presented to me. I possess exceptional organizational abilities, am highly confident, and thrive in collaborative environments where I can work closely with others to achieve goals and meet deadlines. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Bachelor's degree in Business Accounting with over six years of work experience in administrative and accounting roles across various companies. I began my career at Centro Médico Cibao UTESA, where I developed skills in customer service, efficient time management, and administrative organization. Subsequently, at Albaine SRL, I demonstrated competencies in accounting, accounts receivable and payable management, as well as procurement management and vendor negotiation. Later, at Laboratorio Clínico García y García, I strengthened my capabilities in inventory management, stock control, and coordination of material and reagent purchases. Finally, at Macrotech, I honed my skills in office management, petty cash control, and IT systems management. These experiences have provided me with a strong work and professional ethic, the ability to work under pressure, excellent communication skills, as well as the capacity to effectively problem-solve and work efficiently in a team.

Felessia Galvan

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Administrative Assistant

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Restoration House Ministries – Resident Coordinator

Cricket Wireless- Store Manager

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Administrative Assistant

Job Skills Trainer

Restoration House Ministries – Resident Coordinator

Cricket Wireless- Store Manager

Completed Required Cosmetology Hours - Cosmetology

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