Felicia Beeson
Las Vegas,NV
Summary
Hardworking employee with outstanding customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Receptionist
VCA
Miramar, FL
02.2023 - 03.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments.
- Scheduled appointments for clients and customers
- Performed data entry tasks into various computer systems accurately.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Teller
Wells Fargo
Millbrae, Ca
05.2022 - 12.2022
- Help with deposits/ cashing checks/ make payments
- order foreign currency for customers
- cash handling/ balance cash box/ vault
- help customers access safe boxes
- assist customers with online tools
- updating personal info, answering calls
Barista, Shift Supervisor
Starbucks
Elk Grove, Ca
06.2019 - 04.2022
- Take orders/ connect with customers/ Communicate with customers and coworkers
- Support coworkers/ Run the floor and lead team/ Control play of positions for baristas
- Inventory counting/ Maintain efficiency of equipment
- Adapt to changes in schedules
- Make drinks
Education
Graduated -
Branham High School
San Jose, CA07-2017
General Education -
Cosumnes River College
Elk Grove, CAGeneral Education -
West Valley Community College
San Jose, CASkills
- Multitasking and prioritization
- Greeting and Seating Clients
- Multi-line telephone skills
- Scheduling appointments
- Professional Demeanor
- Positive and professional
- Organization skills
- Verbal and written communication
Timeline
Receptionist
VCA
02.2023 - 03.2024
Teller
Wells Fargo
05.2022 - 12.2022
Barista, Shift Supervisor
Starbucks
06.2019 - 04.2022
Graduated -
Branham High School
General Education -
Cosumnes River College
General Education -
West Valley Community College
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