Felicia Brewington
Louisville,KY
Summary
Dynamic District Manager at Mommy to Mommy Sober Living with proven leadership and operations management skills. Successfully enhanced community engagement and client recovery through individualized support plans and crisis intervention strategies. Adept at fostering team development and maintaining high-quality standards, ensuring compliance with regulations while promoting a supportive environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
District Manager
Mommy to Mommy Sober Living
12.2023 - Current
- Oversaw daily operations, ensuring compliance with regulatory standards and best practices in sober living environments.
- Monitored client progress and coordinated individualized support plans to promote recovery and personal growth.
- Facilitated communication between management, staff, and clients to cultivate a supportive community atmosphere.
- Conducted regular performance evaluations, providing constructive feedback to improve team effectiveness and morale.
- Established partnerships with local organizations to expand outreach efforts and increase community engagement initiatives.
- Led crisis intervention strategies, ensuring swift response to client needs while maintaining a safe living environment.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Cultivated strong relationships with staff, offering guidance and support to achieve their targets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Adult Peer Support Specialist/Sober Living House Manager
Arise Behavioral Health
08.2022 - 12.2023
- Facilitated peer support groups to promote recovery and enhance coping strategies.
- Collaborated with multidisciplinary teams to develop individualized treatment plans.
- Provided crisis intervention and de-escalation techniques to clients in distress.
- Educated clients on mental health resources and community services available for support.
- Transport clients to appointments and 12 step meetings
- Monitored client progress, documenting insights to inform ongoing treatment adjustments.
- Advocated for client needs within healthcare systems, ensuring access to necessary services.
- Mentored new peer support specialists, fostering skill development and knowledge sharing.
CNA
PRIVATE DUTY
02.2017 - 11.2019
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, mobility, and medication management to maintain health standards.
- Monitored vital signs and documented changes in patient conditions for accurate healthcare reporting.
- Collaborated with healthcare professionals to develop and implement personalized care plans for clients.
- Transported clients to appointments and ran errands
- Light housekeeping
SIC/Med Tech CNA
Little Flower Assisted Living
11.2003 - 07.2007
- Supervised CNA staff to ensure daily tasks and patient care completed
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and continuity of care.
- Assisted in administering medications and treatments as directed by healthcare providers to enhance patient outcomes.
- Scheduled and transported clients to appointments
- Ordered medications
- Reported physical and mental changes in client to DON, PCP, and family members
Education
GED -
Central Carolina Community College
Sanford, North Carolina, NC10-1994
Skills
- Leadership skills
- Hiring and training
- Create plan of care for clients
- Customer service
- Attention to detail
- Goal setting
- Conflict resolution
- Operations management
- Action plans
- Decision-making
- Multi-unit management
- Interpersonal communication
Certification
- Certified Adult Peer Support Specialist, 2022-current
- Community Suppport Associate 2024-current
- Certified Nursing Assistant 2003-2023
- Medication Aide 2004-2023
Timeline
District Manager
Mommy to Mommy Sober Living
12.2023 - Current
Adult Peer Support Specialist/Sober Living House Manager
Arise Behavioral Health
08.2022 - 12.2023
CNA
PRIVATE DUTY
02.2017 - 11.2019
SIC/Med Tech CNA
Little Flower Assisted Living
11.2003 - 07.2007
GED -
Central Carolina Community College