Nanci Ramirez
Moreno Valley,CA
Summary
Highly motivated Referral Coordinator with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement.
Overview
11
11
years of professional experience
Work History
Patient Referral Coordinator
Mommy & Me Medical Group
Perris, CA
04.2022 - Current
- Completed insurance verifications and claim forms for patient intake and processing.
- Processed patient intake information and updated medical records prior to treatment.
- Communicated with patients to ensure quality of care and develop care plans.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Pharmacy Technician
Walgreen's Pharmacy
Moreno Valley, CA
11.2021 - 04.2022
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
General Manager
Pizza Hut
Riverside, CA
02.2015 - 01.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Hired candidates to fill open positions.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Education
License TCH 186998 - Pharmacy Technician
School of Career Education
Riverside02.2022
Associate of Science - Mathematics And Computer Science
Moreno Valley College
Moreno Valley, CA06.2013
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06.2011
Skills
- Supervision and training
- Outstanding communication skills
- Team-oriented
- Claims Processing
- Insurance Verification
- Verbal and Written Communication
- HIPPA Compliance
- Patient Care Coordination
- Medical Terminology
- Referral processing
- Communicating to Patients and Families
- Medical record management
- Patient documentation
Languages
Spanish
Professional
Accomplishments
- Employee of the Month, January 2024
- Employee of the Month, May 2024
References
References available upon request.
Timeline
Patient Referral Coordinator
Mommy & Me Medical Group
04.2022 - Current
Pharmacy Technician
Walgreen's Pharmacy
11.2021 - 04.2022
General Manager
Pizza Hut
02.2015 - 01.2021
License TCH 186998 - Pharmacy Technician
School of Career Education
Associate of Science - Mathematics And Computer Science
Moreno Valley College
High School Diploma -
Moreno Valley High School
Similar Profiles
Melissa EliasMelissa Elias
Medical Assistant /Clinic Supervisor at Mommy And Me Medical GroupMedical Assistant /Clinic Supervisor at Mommy And Me Medical Group
Farah AgosFarah Agos
Office Staff at Mommy Happy Group Sdn BhdOffice Staff at Mommy Happy Group Sdn Bhd
Destiny A Diaz CorreaDestiny A Diaz Correa
Preschool Teacher at Just Like Mommy ChildPreschool Teacher at Just Like Mommy Child
Alisha MedinaAlisha Medina
Administrative Assistant at SUNCOAST POST TENSIONAdministrative Assistant at SUNCOAST POST TENSION
Sharlyne PerezSharlyne Perez
Employee Services Associate at UCPath CenterEmployee Services Associate at UCPath Center