Felicia Campfield
Chillicothe
Summary
I have completed multiple jobs ranging from working every position in the restaurant as crew to running shifts, creating crew schedules every week, and keeping track of store inventory. I work well in slow and fast paced environments, communicating effectively, and making sure customers are always satisfied.
Overview
9
9
years of professional experience
Work History
Crew Member
McDonalds
01.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew to Manager
McDonalds
10.2015 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - General Studies
Ohio University
Chillicothe, OHHigh School Diploma -
Treca Digital Academy
Dayton, OH05-2017
Skills
- Employee training
- Conflict resolution
- Customer service
- Schedule management
- Task delegation
- Goal setting
- Food preparation
- Cash handling
- Team collaboration
- Multi-tasking
- Clear communication
- Attention to detail
Timeline
Crew Member
McDonalds
01.2025 - Current
Crew to Manager
McDonalds
10.2015 - 11.2021
No Degree - General Studies
Ohio University
High School Diploma -
Treca Digital Academy
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