Felicia Cook
Jacksonville
Summary
Motivated and passionate individual with experience as a caregiver and environmental services! Have been recognized for have great customer servicer and a positive attitude
Overview
8
8
years of professional experience
Work History
Environmental Servicea Tech
Baptist Emergency Department
Jacksonville, FL
08.2021 - 12.2022
- Cleaned patient rooms and bathrooms
- Maintained clean lobby and patient area up to company code and regulation
- Demonstrated higher ability to maintain cleanliness in high traffic area
Environmental Services
Highlands Elementary
Jacksonville, FL
01.2018 - 08.2021
- Accounted for daily, weekly & monthly cleaning inventory and equipment
- Sanitized classrooms and offices to ensure up to standard cleanliness for students and staff daily
- Performed daily checklist through facility including cleaning floors, wiping down glass entryways, and collecting trash over the building
Caregiver
Hamilton Villa Luxury Homes
Jacksonville, FL
10.2017 - 01.2018
- Provided direct patient care, such as bathing, dressing, cooking and feeding patients
- Demonstrated proficiency in Presenting medication to patient and observed ingestion or other application, or administered medication, using specified procedures
- Changed bed linens, washed laundry, kept resident’s rooms neat and clean
Caregiver
Paradise Retreat - Assistant Living Facility
Jacksonville, FL
08.2014 - 09.2017
- Prepared three meals daily for patients following meal prep guidelines
- Administered medicine to patient following doctor’s instructions
- Groomed and assisted patients with day-to-day needed such as baths, restroom usage and physical activity
- Adhered to safety and sanitation guidelines for protected environment of Patients
- Washed Patient clothes on a need basis
- Cared for up to eight patients daily
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
- Task prioritization
- Response time optimization
- Strong work ethic
- Attention to detail
- Multitasking and organization
Timeline
Environmental Servicea Tech
Baptist Emergency Department
08.2021 - 12.2022
Environmental Services
Highlands Elementary
01.2018 - 08.2021
Caregiver
Hamilton Villa Luxury Homes
10.2017 - 01.2018
Caregiver
Paradise Retreat - Assistant Living Facility
08.2014 - 09.2017