Desired Job Title
Certified Nursing AssistantCNA Home Health AidTeam Leader ManagerDepartment ManagerWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteLocation: Gainesville, Florida, US
Open to relocation: Yes
Open To Work
Felicia Curtis
Certified Nursing Assistant
Gainesville,Florida
Work Preference
Summary
Dedicated Certified Nursing Assistant with experience in home health and hospice car, delivering compassionate, patient-centered support that enhances comfort , dignity and quality of life. Recognized for strong communication, effective team collaboration and a commitment to exceptional care for patients and their families. Currently pursing a degree in Healthcare Management, expected graduation December 2026, with the goal of advancing into healthcare leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Weekend Care Coordinator
Ovation Home Healthcare
Gainesville, FL
03.2026 - Current
- Coordinated patient care plans to ensure comprehensive service delivery.
- Facilitated communication between healthcare providers and patients for effective treatment adherence.
- Managed scheduling of appointments, optimizing resource allocation and minimizing wait times.
- Developed educational materials to enhance patient understanding of health management strategies.
Certified Nursing Assistant
Community hospice & Palliative Care
Gainesville, FL
01.2024 - 07.2026
- Provided compassionate, hands-on personal acre to the terminally ill patients in multiple settings.
- Provided compassionate care to patients, ensuring comfort and well-being in daily activities.
- Assisted nursing staff with patient assessments, documenting vital signs and health changes accurately.
- Trained new nursing assistants on protocols and best practices for patient care procedures.
- Implemented infection control measures, enhancing safety standards within healthcare environment.
CNA
Ovation Home Health LLC
Gainesville, FL
01.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Home Health Aid
Comfort keepers
Gainesville, FL
03.2023 - 12.2023
- Assisted patients with planning and preparation
- Provided assistance with daily grooming and bathing activities
- Maintain detailed records of patient vitals and weekly progress
- Ensured that patients took daily medication
- Assisted patients with daily activities, including light housekeeping
- Providing transportation to and from medical appointments and weekly shopping trips
- Communicated with patients family members on a regular basis
- Active listening.
Team Leader Manager
Walmart
02.2019 - 10.2021
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation
- Facilitated meetings to communicate team performance goals and results
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Department Manager
Walmart
05.2008 - 11.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
- Communicated with managers of other departments to maintain transparency
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Education
Diploma - D
Penn Foster Career School
Scranton, PA10.2023
High School Diploma -
F.W. Buchholz HIGH School
Gainesville, FL06.2007
Skills
- Business Development
- Financial Management
- Sales and Marketing
- Staff Management
- Budgeting
- Multitasking Abilities
- Multiply Line Phone System
- Customer Service
- Business Planning
- Creative Merchandising
- Strategic Planning
- Positive attitude
- Empathy
- Patience
- Patient Care
- Vital signs monitoring
- Bathing Assistance
- Basic Life Support
- Patient Transfers
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
- Compassionate
- End of life care
- Healthcare ethics
Accomplishments
- Awarded associate of the mouth in 2025
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team 20 staff members
- Won associate of the month award in 2020.
- Drove record-high sales that elevated the store's ranking in the company from #25 to #3.
- Successfully recruited and trained 10 new customer service representatives.
Certification
CNA 449529
CPR Certificated
Timeline
Weekend Care Coordinator
Ovation Home Healthcare
03.2026 - Current
Certified Nursing Assistant
Community hospice & Palliative Care
01.2024 - 07.2026
Home Health Aid
Comfort keepers
03.2023 - 12.2023
CNA
Ovation Home Health LLC
01.2023 - Current
Team Leader Manager
Walmart
02.2019 - 10.2021
Department Manager
Walmart
05.2008 - 11.2018
Diploma - D
Penn Foster Career School
High School Diploma -
F.W. Buchholz HIGH School