Felicia Felicano

Decatur,GA

Summary

Detail-oriented merchandising professional aiming to leverage 19 years of developing effective visual displays to bring value to Visual Merchandiser role. Strong passion for utilizing consumer behavior expertise and knowledge of color theory to create captivating visual displays. Highly motivated Sales Associate with extensive customer service and sales experience.

Overview

years of professional experience

Work History

Visual Sales/Sales Associate

The Container Store

Atlanta, CA

02.2002 - Current

Outline, design, and execute creative visual merchandising strategy.
Monitored and replenished display inventory and restructured according to available stock. Produced appealing and eye-catching visual displays that lead customers through entire store.
Ensured uniformity of displays while Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Received and processed cash and credit payments for in-store purchases. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Placed special merchandise orders for customers, while also carrying out merchandise for customers.
Drove sales by successfully employing strategies such as upselling and cross-selling.

Fulfillment Associate

Amazon

Atlanta, GA

07.2018 - 11.2021

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Assisted with picking and loading process as required by business needs by efficiently assembling orders.
Arranging incoming deliveries in designated storage areas.
Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.

Education

High School Diploma -

Cheraw High School

05.1984

Skills

Critical thinking
Customer service
Organization
Visual Merchandising
Cash Handling
Sales

Multitasking abilities
Reading comprehension
Teamwork
Price tagging and shelf labeling
Product knowledge
Stocking and replenishing

Timeline

Fulfillment Associate - Amazon

07.2018 - 11.2021

Visual Sales/Sales Associate - The Container Store

02.2002 - Current

Cheraw High School - High School Diploma,