Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Goldberg

Miramar,FL

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in relocation industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Goal-oriented manager with distinguished experience in insurance industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering 25 years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

24
24
years of professional experience

Work History

Sales Manager

Churchilliving
07.1999 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.

Cashier Specialist

Wegmans Supermarket
03.2021 - 03.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of [Product or Service].
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Hightstown High School
Hightstown, NJ
06.1991

Skills

  • Sales Reporting
  • Business Planning
  • Revenue Forecasting
  • Territory Sales Management
  • Client Relationship Management
  • Lead Generation

Timeline

Cashier Specialist

Wegmans Supermarket
03.2021 - 03.2023

Sales Manager

Churchilliving
07.1999 - Current

High School Diploma -

Hightstown High School
Felicia Goldberg